Last updated: 4 November 2026

Introduction

These Terms and Conditions ("Terms") govern your participation in the Airwallex US Fund-In Campaign (the "Promotion") offered by the applicable Airwallex Group entity as set out in the Regional Schedule, as may be updated from time to time ("Airwallex," "we," "us," or "our"). These Terms are incorporated into and form part of the Customer Agreements between you ("Participant", “you”) and us ("Customer Agreements") regarding the use of our services ("Services") and shall be interpreted as such. Capitalized terms not defined herein shall have the meanings assigned to them in the Customer Agreements.

1) What these terms cover. These are the terms and conditions which apply to your participation in the Promotion described in these Terms (the “Agreement”).

2) Eligibility criteria. You are eligible to participate in the Promotion if the following conditions are satisfied (“Eligible Customer”):

• You have not signed up to an Airwallex account prior to participating in the Promotion;
• You have used the Promotion link on the Airwallex website or Airwallex marketing material to enroll in the Promotion and successfully create an account with Airwallex within the Promotion Period;
• You have submitted to Airwallex all the know-your-customer (“KYC”) documentation as requested by Airwallex for purposes of Airwallex verifying your business and have received a written KYC approval from Airwallex within the Promotion Period;
• You are located in a jurisdiction where Airwallex has made the Promotion available; and
• You are not subject to any outstanding KYC requests from Airwallex.

3) What is the Promotion Period? You may enrol in the Promotion during the applicable promotion period as set out below (in each case, as may be modified, extended or shortened by Airwallex from time to time) (“Promotion Period”):

• For Participants located in the US or Canada, beginning on October 30, 2026, 00:00 (ET), and ending on 31 January 2027, 23:59 (ET).

4) What is the promotional offer? A US$100 cash credit (the “Reward”) to Participant’s Airwallex account if you:

• add funds with a combined value of at least US$1,000 (or its equivalent in other currencies) to your Airwallex account through Eligible Transactions in the 30 days following the date on which you successfully activate your account and are enrolled in the Promotion (the “Eligibility Period”);
• convert one currency in your Airwallex account to another during the Eligibility Period; AND
• carry out at least one of the following activities during the Eligibility Period:
  • use the Billing product from Airwallex to collect at least one payment from your customer;
  • issue and spend on an Airwallex card;
  • activate at least one Airwallex payment acceptance method and successfully process at least one Eligible Transaction through that payment acceptance method; OR
  • create and activate one spend management control (such as a spending limit, approval workflow, budget or expense policy) and use that control in connection with at least one Eligible Transaction during the Eligibility Period.

The Reward will be credited to your account within 30 days from the end of the Eligibility Period.

5) What are Eligible Transactions?

Only the following transactions are eligible for this Campaign (“Eligible Transactions”):

• Self funding through a Global Account;
• Direct debit of a linked bank account that you own;
• Bona fide expense payments to a third party or a vendor; and
• Payment processing for bona fide goods or services.

Notwithstanding the foregoing, Eligible Transactions exclude:

• Cash or cash-like transactions (such as ATM withdrawals, or cashbacks and purchases of gift vouchers);
• Balance transfers;
• Gambling transactions, including bookmakers and casinos;
• Payments connected to commodities, investments, savings or cryptoassets;
• Payments to government bodies or tax authorities; and
• Payments to financial institutions (such as a credit card provider)
• transactions expressly prohibited under or not supported by our Services pursuant to the Customer Agreements and/or the Acceptable Use Policy and transactions of a similar nature;
• unposted, cancelled, suspended, refunded, unauthorized, charged-back transactions; or
• any other transaction as designated by Airwallex from time to time.

6) Your acceptance and agreement. You are deemed to have accepted and agreed to be bound by this Agreement by enrolling in the Promotion or receiving any Reward pursuant to the Promotion.

7) General Terms

• Where any eligibility criterion or condition in these Terms is determined by reference to an amount expressed in US$ ("Reference Currency"), amounts held or made in another currency will be converted into the Reference Currency at Airwallex's prevailing interbank rate on the date of the relevant transaction.
• Indemnification: Each Participant agrees to indemnify, defend and hold harmless the Airwallex Group and its officers, directors, employees, advisors, agents, and subcontractors from and against any loss, damage or expense (including reasonable legal fees) incurred in connection with any claims, actions, demands, suits or proceedings made against the Airwallex group by a third party or suffered by the Airwallex group in connection with or as a result of the Participant’ breach of these Terms, failure to comply with applicable law or the Eligible Customers’ use or misuse of the Promotion.
• Airwallex will not accept any liability if any information submitted by any third party service providers, network providers, software and applications (including but not limited to Visa) to Airwallex has been delayed, lost, invalid or unidentifiable due to any technical problems of the computers or networks.
• The Reward is limited to one per Eligible Customer. Multiple associated entities operating under the same corporate group shall not be eligible for multiple Rewards.
• Airwallex shall not be obligated to determine the eligibility of any transactions for the Promotion before they are made by the Eligible Customer.
• You may not use any other promotions, discounts or offers from us in conjunction with the Promotion, unless specified by Airwallex.
• Airwallex may withhold the Reward, or reverse or debit the Reward from your account without prior notice (whether before or after it is credited), where Airwallex reasonably determines that any of the following has occurred:
  • any Eligible Transaction is, in full or in part, canceled, suspended, frozen, refunded, charged back or reversed;
  • funds added to your account during the Eligibility Period are transferred back to the originating account, or to any other account held by you or an entity associated with you, in whole or in substantial part;
  • circular or offsetting transactions between your account and accounts held by you, an associated entity or a connected person, or transactions without a genuine commercial purpose made mainly to meet the Promotion conditions (including nominal transactions or payments to connected parties that are later returned);
  • multiple accounts or entities sharing a director, ultimate beneficial owner, registered address or linked bank account are used to obtain more than one Reward;
  • within 90 days from the date on which the Reward is credited, one of the following occurs (a) false or misleading information has been provided in connection with your eligibility (b) you become subject to an outstanding KYC request, or (c) your Customer Agreements are suspended or terminated; or
  • if Airwallex reasonably suspects that you have engaged in any other abuse, fraud or unlawful conduct in respect of your participation in the Promotion.
• We reserve the right to declare void, cancel, suspend, or amend the Promotion where it becomes reasonably necessary to do so.
• This Agreement will automatically terminate if your Customer Agreements with Airwallex are terminated for any reason.
• Any personal information you provide to us in connection with the Promotion will only be used in accordance with our Privacy Policy.
• We may assign or transfer our rights and obligations under this Agreement to another entity by posting such an event on this webpage (if this happens).
• You may only assign or transfer your rights or obligations under this Agreement to another entity if we agree in writing.
• The Reward cannot be exchanged for any other gifts, returned or exchanged for other products or services.
• This Agreement is between you and us. No other person has any rights to enforce any of its terms.
• These Terms are governed by the laws of the jurisdiction specified for your Region in the Regional Schedule, as may be updated from time to time, and each party irrevocably submits to the exclusive jurisdiction of the courts of that jurisdiction to resolve any dispute arising out of or relating to these Terms.

How to contact us.

For inquiries, Participants may contact us via email at [email protected] or through our website at www.airwallex.com.