The Agentic Banking Era

Jack Zhang
Co-founder and CEO of Airwallex
There’s been a lot of excitement around agentic commerce lately, and rightly so. The space has moved incredibly fast, and we’re building for it at Airwallex too.
But there’s another, if not a bigger, shift taking place: AI agents are beginning to handle money movement across every aspect of corporate finance. The first companies that figure out how to do this autonomously and intelligently at scale will have a massive advantage.
If you break it down, every company today does three things with money: receive it, spend it, and manage it. Shifting those tasks to agents more effectively than your competition requires optimizing both your operations and infrastructure.
On the operations side, agents need to continuously observe what’s happening across your business, make strategic decisions within the parameters set for them, and act autonomously rather than waiting for someone to log in and push a button.
On the infrastructure side, your money needs to actually move between entities, currencies, and markets without getting stuck between disconnected systems or hitting unnecessary roadblocks.
Today’s agents are already intelligent enough to make expert recommendations to a founder or finance team. The real opportunity comes when they can take action towards your company’s goals, based on a real-time view of your global finances, within the controls and guardrails you’ve set for them. Combine it with infrastructure that can move funds in seconds rather than days, and your whole business begins moving at a fundamentally different rate.
I call that agentic speed.
The Agentic Banking era begins when companies can operate at agentic speed continuously: observing your finances, deciding what needs to happen next, acting within the rules you set, and reconciling the result.
For it to work, agents need a unified, global financial stack that gives them the necessary context, permissions and infrastructure.
That’s what we’re building at Airwallex.
From internet speed to agentic speed
Over the past 30+ years, companies got used to moving at internet speed. You could instantly know that a supplier payment was due or that a balance was running low. But someone still had to look at it and decide what to do next.
Agents move you up a level. Instead of individual transactions – “pay this supplier” – your finance team can skip ahead to what they want to achieve: “keep the next three months of European supplier payments funded and maintain this cash buffer across our entities.”
The unit of work shifts from transaction to outcome.
You’re still in control of what you want, what the rules are, what needs approval, and where a person should step in, but the agent is now figuring out and executing the steps in between.
Instead of someone periodically checking the cash balance or reviewing payments, the system will be doing it constantly. Finance moves from periodic to continuous.
As you complete more loops at agentic speed, your system gets better, and your advantage compounds. A competitor moving at internet speed that’s trying to beat you will be like an amateur day trader without a Bloomberg terminal trying to beat a high-frequency hedge fund.
Agentic Banking in practice
At a basic level, the loop is pretty simple. An agent sees something change in the business, works out what it means, takes an action within the rules you’ve set, then verifies what happened and updates its understanding.
Observe → Decide → Act → Reconcile → Repeat.

You can use this loop to evaluate the finance workflows in your business today. What can the system see? What decisions can it make from that context? What is it allowed to do? And once it acts, does it know what actually happened?
Here’s how it can work concretely, in each of the three things companies do that I referenced earlier:
Receive money. A customer in Germany pays a €100,000 invoice. The agent sees it come in, matches it to the invoice, and understands that you have vendors expecting euro payments next week. Instead of converting to dollars, it keeps the euros and uses them for your transfers.
Spend money. A supplier invoice comes in for €80,000, due in ten days. The agent knows which entity owes it, sees there’s only €50,000 in that account, and decides where the rest should come from. Internal approval is needed, so it submits the request with the invoice and context attached. Once approved, it pays and reconciles the transaction.
Manage money. Your US entity has extra cash. Your UK entity is running low. You also have a large euro payment due at the end of the week. Agents understand all this, moving cash to the UK, converting only what’s needed, leaving the rest earning yield, and updating your cash position.
The effectiveness of each action will depend on the infrastructure enabling it: whether there are licenses in each market, direct integrations with local payment networks, secure systems from end to end, and permission systems that keep your team in control. If your infrastructure is fragmented, context will disappear when one system hands off to another, and the whole process can break down.
How to get ready
Many founders don’t think deeply about their financial infrastructure until it’s clear that the deficiencies are taking a toll on their bottom line. Winning in the Agentic Banking era will require getting ahead of the curve – moving faster and more profitably than your competitors.
Ask yourself whether your current financial stack gives an agent enough context and permission to complete these loops safely. Can it see your cash across entities and currencies? Can it understand what needs to be paid and when? Can it act across accounts? Can it operate within your approval policies? And after it acts, can it understand and reconcile the result?
At Airwallex, we’ve spent the last decade building regulated, global infrastructure with 89 licenses and permits around the world. We’re now deploying intelligent AI capabilities across our unified stack, with Agentic Business Accounts at the center.
Agentic Banking won’t arrive all at once. But the shift from transactions to outcomes, and from periodic to continuous finance, has already started.
We’re ready to help you get there.
The material presented here is for informational purposes only and does not constitute legal, regulatory, taxation, or investment advice. Readers should engage their own advisors or counsel for advice unique to their circumstances.
Posted in:
Business banking

