Terms & Policies
Airwallex Borderless Card up to 10% Cash Rebate on Selected Spending
These terms and conditions (‘Terms’) set out the terms and conditions of your participation in the Airwallex Borderless Card Selected Spending Rebate Promotion operated by Airwallex (Hong Kong) Limited (‘Airwallex’, ‘us’, ‘our’ or ‘we’). These Terms shall form part of any applicable agreements (‘Customer Agreements’) governing the use of card product issued by Airwallex to you (‘Airwallex Card’) and shall be construed accordingly. Capitalised terms used below shall have the same meaning given to them in the Customer Agreements unless otherwise defined in the Terms.
By participating in the Airwallex Borderless Card Selected Spending Rebate Promotion (‘Promotion') and/or receiving the Cashback (as defined below), you agree to these Terms.
Who is eligible to participate in the Promotion?
You are eligible to participate in the Promotion and become an ‘Eligible Customer’ if all of the following requirements are satisfied:
you have received an invitation directly from Airwallex (‘Invitation Link’) to participate in the Promotion (as defined below);
you have enrolled in the Promotion through the Invitation Link; and
you have received an email confirmation from Airwallex that you have successfully enrolled in the Promotion.
Airwallex reserves the right to determine who it invites to participate in the Promotion.
What is the Promotion? Eligible Customers are entitled to enjoy Cashback on Eligible Transactions during the Promotion Period (all capitalised terms used in this paragraph (except Eligible Customers) are defined below).
What is Cashback?
Eligible Customers are entitled to receive a cash rebate ('Cashback') in United States Dollar ('USD') equal to:
ten (10) per cent on the amount of Eligible Rental Support Transactions; and
five (5) per cent on the amount of Eligible Logistics and Marketing Support Transactions,
made by an Eligible Customer during the Promotion Period.
Each Eligible Customer can enjoy Cashback for Eligible Rental Support Transactions and Eligible Logistics and Marketing Support Transactions up to a maximum amount of Hong Kong Dollars ('HKD') equivalent respectively as set out below:
|Percentage of Cashback enjoyed for each Eligible Transaction category||Maximum Cashback for each Phase (as defined below) of the Promotion Period||Maximum Cashback for the entire Promotion Period|
|Eligible Rental Support Transactions||10%||HKD1,000 equivalent||HKD4,000 equivalent|
|Eligible Logistics and Marketing Support Transactions||5%||HKD500 equivalent||HKD2,000 equivalent|
|Amount of Eligible Rental Support Transactions by the Eligible Customer||Amount of Eligible Logistics and Marketing Support Transactions by the Eligible Customer||Cashback for Eligible Rental Support Transactions (USD)||Cashback for Eligible Logistics and Marketing Support Transactions (USD)||Total amount of Cashback (USD)|
|Phase 1||HKD30,000||HKD20,000||HKD1,000 equivalent||HKD500 equivalent||HKD1,500 equivalent|
|Phase 3||HKD10,000||HKD10,000||HKD1,000 equivalent||HKD500 equivalent||HKD1,500 equivalent|
|Phase 4||HKD10,000||HKD10,000||HKD1,000 equivalent||HKD500 equivalent||HKD1,500 equivalent|
When will you receive Cashback?
For Eligible Customer who has made Eligible Transactions in any Phase, the relevant Cashback will be credited to the Eligible Customer’s Airwallex account on or before the last day of the calendar month immediately following the end of such Phase. Any decimal place for Cashback will be rounded down to the nearest integer.
What are Eligible Transactions?
'Eligible Transactions’ means Eligible Rental Support Transactions or Eligible Logistics and Marketing Support Transactions.
'Eligible Rental Support Transactions’ means transactions in HKD or USD made by Eligible Customers with Selected Rental Support Merchants using the Airwallex Card during the Promotion Period.
'Eligible Logistics and Marketing Support Transactions’ means transactions in HKD or USD made by Eligible Customers with Selected Logistics and Marketing Support Merchants using the Airwallex Card during the Promotion Period.
'Selected Rental Support Merchants' means the merchants displayed under the ‘Rental Support’ section on the Promotion’s landing page at https://www.airwallex.com/hk/2022-sme-initiative.
'Selected Logistics and Marketing Support Merchants' means the merchants displayed under the ‘Logistics and Marketing Support’ section on the Promotion’s landing page at https://www.airwallex.com/hk/2022-sme-initiative.
When is the Promotion Period?
'Promotion Period' means the period that commences on 29 August 2022, 00:00 Hong Kong time and ends on 26 December 2022, 23:59 Hong Kong time (both dates inclusive), unless otherwise notified by Airwallex. The Promotion Period consists of 4 phases:
|Phase 1||29 August 2022 - 27 September 2022|
|Phase 2||28 September 2022 - 27 October 2022|
|Phase 3||28 October 2022 - 26 November 2022|
|Phase 4||27 November 2022 - 26 December 2022|
(each individually, a 'Phase').
Is there any cost to participate in the Promotion?
Airwallex does not charge you any cost, fee or expense to participate in the Promotion.
What are some other restrictions you should know?
Cashbacks (up to its maximum limit for each Phase) are not available in conjunction with other offers, packages or promotions as may be launched by Airwallex from time to time, unless specified by Airwallex.
Eligible Transactions exclude transactions including but not limited to those expressly prohibited under and not supported by our Services pursuant to the Customer Agreements and/or the Acceptable Use Policy and transactions of similar nature. Eligible Transactions also exclude unposted, cancelled, suspended, refunded, unauthorized, charge back transactions and any other transaction as designated by Airwallex from time to time.
The eligibility of transactions for the purpose of the Promotion is determined by Airwallex in its sole and absolute discretion from time to time. Airwallex shall not be liable to determine the eligibility of any transactions for the Promotion before they are made by the Eligible Customer.
The Promotion is available on a first-come-first-serve basis. Cashbacks may also be reversed if any Eligible Transactions (in full or in part) are subsequently, cancelled, suspended, frozen, reversed or refunded. Cashback cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products or services.
Airwallex will not accept any liability if any information submitted by any third party service providers, network providers, software and applications (including but not limited to Visa) to Airwallex has been delayed, lost, invalid or unidentifiable due to any technical problems of the computers or networks. For more details on this topic, please refer to the Customer Agreements.
No person other than the Eligible Customer and Airwallex (includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance (Cap 623) to enforce or enjoy the benefit of any of the provision of these Terms.
The Eligible Customer shall indemnify, defend and hold harmless the Airwallex Group and its officers, directors, employees, advisors, agents, and subcontractors from and against any loss, damage or expense (including reasonable attorneys’ fees) incurred in connection with any claims, actions, demands, suits or proceedings made against the Airwallex Group by a third party or suffered by the Airwallex Group in connection with or as a result of the Eligible Customer’s breach of this Agreement, failure to comply with applicable law or the Eligible Customer’s use or misuse of the Promotion.
Termination and changes
The Promotion expires on 26 December 2022, 23:59 Hong Kong time, unless otherwise extended or shortened by Airwallex. Your participation in the Promotion is not guaranteed and may be revoked at any time in Airwallex’s sole and absolute discretion. Airwallex reserves the right to amend these Terms or cancel, suspend or amend this Promotion (or any part of it) at any time without prior notice. Should any disputes arise, the decision of Airwallex shall be final and conclusive. For the avoidance of doubt, Airwallex reserves the right, at our sole and absolute discretion, to suspend or cancel offering the Promotion to you if we suspect that you are abusing or using the Promotion in a fraudulent or unlawful manner or for a fraudulent or unlawful purpose or if you are in breach of any of these Terms or the Customer Agreements or any of our terms and conditions you have agreed to with Airwallex. During the Promotion Period, in case of any fraud, abuse, reversal, cancellation or charge back of transactions in respect of which the relevant Cashback is awarded, Airwallex reserves the right to debit the equivalent amount of the relevant Cashback from the Eligible Customer's Airwallex account without prior notice.
Eligible Customer is required to keep records of the relevant Eligible Transactions. In case of any disputes, Airwallex reserves the right to require the Eligible Customer to provide such records or submit relevant documents or proofs for verification purpose. Submitted documents or proofs will not be returned. The decision of Airwallex regarding the eligibility of relevant transactions shall be final and conclusive. In case of any conflict between these Terms and Customer Agreements, these Terms shall prevail.
Privacy & security
These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.