Terms & Policies

Country or region
HKHong Kong SAR

Master Services Agreement

(Only applicable to the Merchant as defined in Merchant Scale Terms)

This agreement (‘Master Services Agreement’) is entered into as of the Commencement Date by and between the Parties.

The Parties agree to the terms set out in this Master Services Agreement, any appendices to this Master Services Agreement and the following:

  • Payout and FX Terms (the‘Terms’);
  • Merchant Scale Terms

(together the ‘Customer Agreements’).

The Parties can terminate this Master Services Agreement in the same manner specified in Clause 19 of the Terms. Termination of this Master Services Agreement shall automatically terminate the Customer Agreements.

Airwallex may change this Agreement by giving the Customer one (1) month's prior written notice. Airwallex will consider that the Customer has accepted the proposed changes if the Customer does not terminate this Master Services Agreement by giving Airwallex written notice during the period.

Unless stated otherwise in this Master Services Agreement, the terms used in this Master Services Agreement shall have the meanings set out in the Terms.

“Authorised Users” where used in the Customer Agreements shall have the meaning set out in this Master Services Agreement.

This Agreement/term is written in both English and Chinese version, in case of any conflict of the two version, the English version shall prevail.

PartiesAirwallex (Hong Kong) Limited which has its office at Suites 08-10, 63rd floor, One Island East, 18 Westlands Road, Quarry Bay, Hong Kong (Airwallex), Merchant with its registered office at the address as provided by the Merchant pursuant to Airwallex policies and procedures (Customer)
Authorised UsersThe initial Authorised Users of the Customer will be: (the name as provided by the Customer to Airwallex pursuant to Airwallex procedures and policies)
TermThis agreement commences on the Commencement Date and continues until it is terminated.
Supported CurrenciesThe Supported Currencies means, in respect of each feature of a Service, each currency approved by Airwallex from time to time that can be collected, exchanged and/or paid out (as applicable) using that feature through the Airwallex Platform.
Service FeesThe Service Fees agreed with respect to the Services under the Customer Agreements shall be agreed between the Parties in writing from time to time or agreed through the Airwallex Platform. In this case, ‘Services’ has the meaning set out in the relevant and applicable Customer Agreement.