Last updated: 9 May 2025

These terms and conditions (‘Terms’) set out the terms and conditions of your participation in the Airwallex Hong Kong Wati Partnership Campaign Promotion operated by Airwallex (Hong Kong) Limited (‘Airwallex’, ‘us’, ‘our’ or ‘we’). These Terms shall form part of any applicable agreements (‘Customer Agreements’) governing the use of card products issued by Airwallex to you (‘Airwallex Borderless Card’) and shall be construed accordingly. Capitalised terms used below shall have the same meaning given to them in the Customer Agreements unless otherwise defined in the Terms.

By participating in the Airwallex Hong Kong Wati Partnership Campaign Promotion (‘Promotion') and/or receiving the Rebate (as defined below), you agree to these Terms.

Who is eligible to participate in the Promotion?

You are eligible to participate in the Promotion and become an ‘Eligible Customer’ if all of the following requirements are satisfied:

• you are a company incorporated in Hong Kong with a valid business registration certificate;
• you are a new customer of Airwallex as of 27 May 2025 (‘Eligibility Cut-Off Date’) (‘New Customer’) or you are an existing customer of Airwallex on or before the Eligibility Cut-Off Date, including customers who receive or activate the Airwallex Borderless Card for the first time during the Promotion Period (‘Existing Customer’).
• you have been onboarded by Airwallex following satisfaction of all requirements from Airwallex (including the onboarding Know Your Customer (KYC) requests) thereafter; and
• you have received an email confirmation confirming that you have successfully enrolled in the Promotion. (Please note, to receive this confirmation email, please make sure that you are subscribed to our marketing newsletters and communications during sign-up)

Airwallex reserves the right to determine who it selects or invites to participate in the Promotion.

What is the Promotion?

Eligible Customers are entitled to receive cash rebates to their Airwallex Account, on the following conditions:

(i) the Eligible Customer purchases a 12-month annual subscription to a Wati Hong Kong service plan (Growth, Pro, or Business tier) (‘Wati Annual Plan’) and uses the Airwallex Borderless Card for payment;

(ii) the Eligible Customer does not cancel, downgrade, or request a refund for the Wati Annual Plan during the Promotion Period; and

(iii) the cash rebate is limited to one per Eligible Customer and is subject to Airwallex’s fraud checks.

The first 100 Eligible Customers that are New Customers will be entitled to a cash rebate of HKD 2,000 and the first 100 Eligible Customers that are Existing Customers will be entitled to a cash rebate of HKD 1,000.

When will you receive the cash rebate?

Eligible Customers will receive the cash rebate in their Airwallex account by the 15th of the month following the quarter in which they purchased the Wati Annual Plan. For example, if you purchased the Wati Annual Plan on 2 May 2025, you will receive the cash rebate by 15 July 2025.

You will not be entitled to the cash rebate if:

• You close your Airwallex account before the cash rebate have been credited; or
• Your Airwallex account is not in good standing.

When is the Promotion Period?

'Promotion Period' means the period that commences on 27 May 2025, 00:00 Hong Kong time and ends on 31 August 2025, 23:59 Hong Kong time (both dates inclusive), unless otherwise notified by Airwallex.

Is there any cost to participate in the Promotion?

Airwallex does not charge you any cost, fee or expense to participate in the Promotion.

What are some other restrictions you should know?

The Promotion is not available in conjunction with other offers, discounts, packages or promotions (as may be launched by Airwallex from time to time), unless specified by Airwallex.

Airwallex accepts no liability in respect of any rewards, products, services, offers or discounts provided to you by our Partners. Our Partners are solely responsible for all related obligations and liabilities. Airwallex is not the supplier of any rewards, products, services, offers or discounts or the description, photos or reference prices in relation to the rewards, products, services, offers or discounts offered to you in connection with the Promotion. Any enquiry, claim or complaint in relation to the quality or availability of any rewards, products, services, offers or discounts or the accuracy of any of the aforementioned information provided by our Partners shall be directed to the relevant party, not Airwallex. Airwallex shall assume no liability in respect thereof.

The Promotion is available on a first-come-first-serve basis.

Airwallex will not accept any liability if any information submitted by any third party partners, service providers, network providers, software and applications (including but not limited to Visa) to Airwallex has been delayed, lost, invalid or unidentifiable due to any technical problems of the computers or networks. For more details on this topic, please refer to the Customer Agreements.

No person other than the Eligible Customer and Airwallex (includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance (Cap 623) to enforce or enjoy the benefit of any of the provision of these Terms.

Indemnification

The Eligible Customer shall indemnify, defend and hold harmless the Airwallex Group and its officers, directors, employees, advisors, agents, and subcontractors from and against any loss, damage or expense (including reasonable attorneys’ fees) incurred in connection with any claims, actions, demands, suits or proceedings made against the Airwallex Group by a third party or suffered by the Airwallex Group in connection with or as a result of the Eligible Customer’s breach of this Agreement, failure to comply with applicable law or the Eligible Customer’s use or misuse of the Promotion.

Termination and changes

The Promotion expires on 31 August 2025, 23:59 Hong Kong time, unless otherwise extended or shortened by Airwallex. Your participation in the Promotion is not guaranteed and may be revoked at any time in Airwallex’s sole and absolute discretion. Airwallex reserves the right to amend these Terms or cancel, suspend or amend the Promotion (or any part of it) at any time without prior notice. Should any disputes arise, the decision of Airwallex shall be final and conclusive.

For the avoidance of doubt, Airwallex reserves the right, at our sole and absolute discretion, to suspend or cancel offering the Promotion to you if we suspect that you are abusing or using the Promotion in a fraudulent or unlawful manner or for a fraudulent or unlawful purpose or if you are in breach of any of these Terms or the Customer Agreements or any of our terms and conditions you have agreed to with Airwallex. In case of any fraud or abuse in respect of which the cash rebate is awarded, Airwallex reserves the right to debit the equivalent amount of the relevant cash rebate from the Eligible Customer's Airwallex account without prior notice.

In case of any conflict between these Terms and Customer Agreements, these Terms shall prevail.

Privacy & security

Any personal information that you provide to us will be used in accordance with our Privacy Policy.

Governing law

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.