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Shopify

Shopify logo

Shopify is a SaaS solution that is used by merchants around the world to build their own ecommerce stores. Store owners can easily build and manage their online stores and customise them to their needs. Shopify allows merchants to add additional functionalities through third-party Apps. Airwallex online payments App enables Shopify merchants to accept payments securely and hassle free.

Supported features

FeaturesShopify
Merchant country codesHK, AU, SG, UK, EU
Shopper country codesGlobal
Payment methodsVisa, Mastercard, American Express, UnionPay, WeChat Pay, Dana, GCash, Kakao, Touch n Go, iDeal, Giropay, Bancontact, Sofort, Przelewy24, P24, Multibanco, FPX, AlipayHK, eps, Paysafecard, Satispay, Trustly, Paysera, OVO, Boost, Grabpay, ShopeePay, Blik, PayU, eNETS, Truemoney, Rabbit LINE Pay, AXS kiosk, SAM kiosk
FeaturesPayment, Refund, Partial refund, 3DS authentication
CurrenciesSee payment method capabilities
Supported languagesEnglish, Simplified Chinese, Traditional Chinese, Japanese, Korean, French, German, Dutch, Spanish, Italian, Russian, Polish, Finnish.

Refunds

Shopify refund final

Refunding an order

  1. Go to Shopify Orders, and click the order you want to refund.Step1
  2. Click Refund on the top right of the order pageStep2
  3. Adjust the quantity and amount you want to refund and click the Refund button.Step3
  4. Your refund will be in the Pending status and will be updated to Refunded/Partially Refunded when the refund has succeeded.Step4-1Step4-2

Make sure you perform all refunds using the Shopify portal as per the above guidance and NOT from the Airwallex Webapp. If you refund from the Airwallex Webapp, the transaction status might not reflect on the Shopify portal.

Demo store

You can simulate Shopify payments using the Airwallex demo store. Here are the details:

On this page
  • Supported features
  • Checkout experience
  • Refunds
  • Demo store