Install Airwallex Sales Order App

1. You must have a valid and activated Airwallex account
2. You must be processing your store transactions with at least one of Airwallex's Payment Apps
3. Fill up the form with your account ID and store link

1. Login to your Airwallex webapp on Airwallex.com
2. Go to Account > Connections > Shopify > Sales Order App

3. Click Connect to Shopify
4. Type in your myshopify domain. If you are unsure what is your myshopify domain, you can access this from your Shopify Admin > Settings > Domains
5. Click Connect

Alternatively, you can access the app listing on Shopify

1. Viewing order ID

You will now be able to view your Shopify Order ID in your Airwallex Webapp under the Order ID column. An example is shown below

2. Viewing tracking information

If you had updated any relevant tracking information on Shopify or any other integration, it will also now be populated to Airwallex. For compatible payment methods like Klarna, the tracking information will also be reflected to your customers. An example is shown below in the webapp view.

The following articles provide more information on how to update tracking information on Shopify

1. How to update a tracking information for a single order manually
2. Automate tracking information update

To automate tracking information updates in Shopify, you can use third-party apps that integrate with your store. You can find more information and install it from the Shopify App Store. Here are some options:

Order Tracking by TrackingMore : This app automatically imports tracking numbers and updates order statuses

Parcel Panel Order Tracking : Provides automatic parcel tracking and delivery notifications

Tracktor Order Tracking : Offers professional-grade order status and package tracking integrated with major carriers. Check it out in the Shopify App Store.

These apps can help streamline the process of updating tracking information and notifying customers about their order status.