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Shopify

Shopify logo

Shopify is a SaaS solution that is used by merchants around the world to build their own ecommerce stores. Store owners can easily build and manage their online stores and customise them to their needs. Shopify allows merchants to add additional functionalities through third-party Apps. Airwallex online payments App enables Shopify merchants to accept payments securely and hassle free. Click here to get started with Shopify.

Supported features

FeaturesShopify
Merchant country codesHK, AU, SG, UK, EU, US
Shopper country codesGlobal
Payment methodsApple Pay, Google Pay, Visa, Mastercard, American Express, UnionPay, JCB, WeChat Pay, iDeal, Klarna and over 30+ local payment methods
FeaturesPayment, Refund, Partial refund, 3DS authentication
CurrenciesSee payment method capabilities
Supported languagesEnglish, Simplified Chinese, Traditional Chinese, Japanese, Korean, French, German, Dutch, Spanish, Italian, Russian, Polish, Finnish, Danish, Norwegian, Swedish.

Checkout experience

Successful payment

Airwallex Cards Payment App

This shows a successful transaction using our Airwallex Cards Payment app which currently allows you to pay via Apple Pay(Express checkout), Google Pay (Express checkout) and the major card schemes.

Shopify Success for Airwallex Cards Payment App

Airwallex Online Payments App

Successful Transaction using the Airwallex Online Payments App -> This will redirect users to a Airwallex page which includes all the local payment methods as well as cards as payment options

Shopify Success for Airwallex Online Payments App

Refunds

Shopify refund final

Refunding an order

  1. Go to Shopify Orders, and click the order you want to refund.Step1
  2. Click Refund on the top right of the order pageStep2
  3. Adjust the quantity and amount you want to refund and click the Refund button.Step3
  4. Your refund will be in the Pending status and will be updated to Refunded/Partially Refunded when the refund has succeeded.Step4-1Step4-2

Refunds are processed the same way regardless of the app installed or payment method used

Make sure you perform all refunds using the Shopify portal as per the above guidance and NOT from the Airwallex Webapp. If you refund from the Airwallex Webapp, the transaction status might not reflect on the Shopify portal.

FAQs

FAQs

Please refer to our Help Center for FAQs

On this page
  • Supported features
  • Checkout experience
  • Refunds
  • FAQs