WooCommerce
WooCommerce is a SaaS solution used by merchants around the world to build their eCommerce stores. Store owners can easily build and manage their online stores and customize them to their needs. WooCommerce allows merchants to add additional functionalities through third-party apps. Airwallex's Online Payments App enables WooCommerce merchants to accept payments in a secure and hassle-free manner.
Supported features
| Features | WooCommerce |
|---|---|
| Merchant country codes | HK, AU, SG, UK, EU |
| Shopper country codes | Global |
| Payment methods | All payment methods as listed here |
| Features | Payment, Refund, 3DS authentication, Subscription charges through WooCommerce Subscriptions |
| Currencies | See payment method capabilities |
Checkout experience
Successful payment
You can either offer all payment methods in a two-step checkout experience, or only support card payments in an embedded checkout experience. See the installation guide to understand the benefits of each and how to set them up.
Refunds
Make sure you perform all refunds using the WooCommerce order management portal as per the above guidance and NOT from the Airwallex Webapp. If you refund from the Airwallex Webapp, the transaction status might not reflect on the WooCommerce portal, resulting in reconciliation inconsistency.