Payment Method Onboarding Requirement
Website Requirement
Some local payment methods have specific website requirements. Review these requirements here and update your website accordingly before applying. If your website doesn't meet the criteria, your payment method application may be declined, but you can always reapply through your Airwallex account after making the necessary adjustments. You can also learn more about the payment methods here.
| Payment method | Business Details Displayed | Website Matches Industry | Website Terms & Conditions | Hosted Checkout Flow | Website does not redirect | Language requirement |
|---|---|---|---|---|---|---|
| Atome | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Bancontact | ✅ | ✅ | ✅ | ✅ | ✅ | |
| BLIK | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Boost | ✅ | ✅ | ✅ | ✅ | ✅ | |
| DOKU Wallet | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (ID) |
| Dragonpay | ✅ | ✅ | ✅ | ✅ | ✅ | |
| DuitNow | ✅ | ✅ | ✅ | ✅ | ✅ | |
| eps | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Estonian Banks | ✅ | ✅ | ✅ | ✅ | ✅ | |
| E.SUN | ✅ | ✅ | ✅ | ✅ | ✅ | |
| FPX | ✅ | ✅ | ✅ | ✅ | ✅ | |
| GoPay | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (ID) |
| GrabPay | ✅ | ✅ | ✅ | ✅ | ✅ | |
| iDEAL | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Indonesian Bank Transfer | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (ID) |
| Indonesian Convenience Stores (Alfamart) | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (ID) |
| Jenius Pay | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (ID) |
| Konbini | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (JP) |
| Latvian Banks | ✅ | ✅ | ✅ | ✅ | ✅ | |
| LinkAja | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (ID) |
| Lithuanian Banks | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Maxima | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Multibanco | ✅ | ✅ | ✅ | ✅ | ✅ | |
| MyBank | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Narvesen | ✅ | ✅ | ✅ | ✅ | ✅ | |
| OVO | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (ID) |
| P24 | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Pay by Bank app (PbBa) | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Pay-easy | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (JP) |
| Paypal | ✅ | ✅ | ✅ | ✅ | ✅ | |
| PayPay | ✅ | ✅ | ✅ | ✅ | ✅ | ✅ (JP) |
| Paysafecard | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Paysafecash | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Paysera | ✅ | ✅ | ✅ | ✅ | ✅ | |
| PayU | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Perlas Terminals | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Permataatm | ✅ | ✅ | ✅ | ✅ | ✅ | |
| PromptPay | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Satispay | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Seveneleven | ✅ | ✅ | ✅ | ✅ | ✅ | |
| ShopeePay | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Skrill | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Sofort | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Singapore Kiosk Payments | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Taiwan Convenience Stores | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Tesco Lotus | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Thailand Online Banking | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Touch 'n Go | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Trustly | ✅ | ✅ | ✅ | ✅ | ✅ | |
| TWINT | ✅ | ✅ | ✅ | ✅ | ✅ | |
| Zip | ✅ | ✅ | ✅ | ✅ | ✅ |
Note:
Business Details Displayed: Your website should clearly display the following business details: company name, business registration number, and contact information (address, email, phone number)
Website Matches Industry: The nature of your website must align with the industry specified in your application.
Website Terms & Conditions: Your website should include key policies such as Terms & Conditions, Shipping & Refund Policy, and Privacy Policy.
Hosted Checkout Flow: Your website should display a checkout section with clear pricing and product details
Website does not redirect: Your website should not redirect users to external sites
Language requirements:
Japan (JP):
- (1) Your website must have a fully localized Japanese version.
(2) Required Information in Japanese (Preferably present all the information on one page, titled 'NOTATION PAGE' or '特定商取引法に基づく表記')
- Company name and the name of the responsible sales representative/officer
- Company office address
- Contact information (phone & email), including operation hours
- Payment method names (e.g., Credit Card, Konbini, Pay-easy, PayPal)
- Refund policy and shipment policy (including fees and delivery times)
(3) Telephone Requirements: A phone number operated by Japanese speakers must be publicly available. Mobile and forwarded numbers are not allowed. Domestic call rates must apply—international call rates are prohibited.
Indonesia (ID):
- (1) Your website must have a fully localized Bahasa Indonesia version.
- (2) Prices must be displayed in IDR (Indonesian Rupiah).
Additional Requirement for US merchants
If your company is registered in the US, you must provide the information for at least one U.S. individual associated with your company to enable card payments. If you haven't submitted this information yet, we’ll reach out to help you complete it.
This individual can be a UBO (Ultimate Beneficial Owner), controlling person, or authorized representative*.
Acceptable options for a US individual:
Preferred: Provide details of a U.S. individual with a valid SSN or ITIN.
Alternative: If your company does not have a U.S. individual with SSN/ITIN, you may instead provide details of an individual who possesses a valid U.S. phone number AND has a country of residence matching their ID issuing country.
Note:
- Beneficial Owner (UBO): Owns 25% or more of the business, directly or indirectly.
- Controlling Person: A key individual responsible for managing the business, such as a CEO or senior executive.
- Authorized Person: Has authority to act on behalf of the company.