Install Airwallex iDeal Payments App
Accept iDeal payments globally while eliminating unnecessary FX fees
Installation and Configuration
Please ensure that you have iDeal activated on your Airwallex account that you have linked to your Shopify app before allowing your shoppers to checkout
Pre-requisites
- You must have a valid and activated Airwallex account
- iDeal must be enabled and activated as a payment method in Airwallex (Please ensure you do this before proceeding)
Installation Steps
- Go to Airwallex iDeal Payments app and click Add app
- Click Install app
- Click Manage. You will be redirected to set up your Airwallex account before receiving payments
- Log in to your Airwallex account and select an account that you want to connect to your Shopify store, and click Connect. You will be redirected back to your Shopify settings after connecting. Note: Please ensure you have iDeal as a payment method enabled and activated for the account you are connecting to
- Within your settings, you can check if the iDeal option is ticked so that the logo will be shown on your check-out page. Click Activate Airwallex and you are all set! (Please only activate after iDeal as a payment method has been activated on your linked Airwallex account)
You should now be able to see iDeal as a payment method on your store!
- To help more of your shoppers check out with iDeal, ensure you have currency switching turned on. You can enable this from Airwallex > Payments > Settings
Testing
- Enable test mode in Settings>Payments>Airwallex iDeal>Manage if you want to mock successful and failed transactions before going live.
- You can then go to your store and attempt to check out with iDeal. You will be able to see the following page after selecting iDeal as a payment method
- Mock the different statuses by clicking on the status that you wish to test. For the payment pending states, they will be pending before transitioning to "Success" or "Failure" after 10 minutes.
Shopper Experience
Overview
iDEAL, launched in 2005, provides a payment guarantee to merchants while enabling consumers to pay online through their mobile banking app or online bank account.
For more details you can check out our iDeal Docs
Experience Walk-through
When a customer visits your online store, they will be able to see a row under Payment in the checkout page named iDeal
Possible Scenarios
There are three possible scenarios that a shopper can experience when using iDeal on your store
Scenario 1
Scenario: Shopper is shopping in a store with eligible store currency(EUR). Shopper Experience:
Shoppers will be brought to iDeal directly where they can select their preferred way to pay before order confirmation.
Scenario 2
Scenario: Shopper is shopping in a store with ineligible store currency. iDeal only accepts payments in Euros. You have turned on Automatic Currency Conversion
Shopper Experience:
Shoppers will be brought to a page where they will be shown the currency they will pay in and the rate that was used for conversion. This is to provide transparency to the shopper. After clicking "Confirm", they will then be brought to iDeal to complete their payment
Scenario 3
Scenario: Shopper is shopping in a store with ineligible store currency. iDeal only accepts payments in Euros. You did not turn on Automatic Currency Conversion
Shopper Experience:
Shoppers will be brought to a page where they will be shown that they will not be able to pay. This is to provide transparency to the shopper.