Last updated: 15 September 2025

These terms and conditions (‘Terms”) set out the terms and conditions of your participation in the Airwallex Australia TikTok Advertising Spend Campaign Promotion operated by Airwallex Pty Ltd  (“Airwallex”, “us”, “our” or “we”). These Terms shall form part of any applicable agreements (“Customer Agreements”) governing the use of credit card issued by Airwallex (“Airwallex Credit Card”) to you and shall be construed accordingly. Capitalised terms used below shall have the same meaning given to them in the Customer Agreements unless otherwise defined in the Terms.

By participating in the Airwallex Australia TikTok Advertising Spend Campaign Promotion (“Promotion”) and/or receiving the TikTok Advertising Spend Rebate (as defined below), you agree to these Terms.

Who is eligible to participate in the Promotion?

You are eligible to participate in the Promotion and become an “Eligible Customer’” if all of the following requirements are satisfied: 

• You are a company incorporated in Australia with a valid Australian Business Number (ABN); and

• You are an existing customer of Airwallex, or have been onboarded by Airwallex as customer following satisfaction of all requirements from Airwallex (including the onboarding Know Your Customer (KYC) requests) thereafter.

Airwallex reserves the right to determine who it selects or invites to participate in the Promotion.

What is the Promotion? 

Eligible Customers are entitled to receive TikTok Advertising Spend Rebate (as defined below) on Eligible Transactions (as defined below) offered by Airwallex during the Promotion Period.

What is TikTok Advertising Spend Rebate?

Each Eligible Customer is entitled to cash rebate equal to two percent (2%) of all eligible domestic and international transactional made using Airwallex Credit Card during the Promotion Period (defined below) for the purpose of purchasing advertising inventory directly from TikTok Australia Pty Ltd (“TikTok Australia”) for the TikTok platform, excluding Excluded Transactions (defined below) (“TikTok Advertising Spend Rebate”). 

The TikTok Advertising Spend Rebate may be issued by Airwallex to an Eligible Customer in multiple tranches of varying amounts, up to a maximum total rebate cap of AUD2,000 per Eligible Customer during the Promotion Period (“Rebate Cap”). 

Subject to the Rebate Cap, the TikTok Advertising Spend Rebate will be paid by Airwallex to the Eligible Customer for transactions that fulfilled the following criteria: 

(i) The spend must be on advertising inventory purchased directly from TikTok Australia for the TikTok platform, and is not an Excluded Transaction (defined below); 

(ii) The payment must be made using an Airwallex Credit Card;

(iii) The spend must occur during the Promotion Period (defined below);  

(a transaction that fulfilled all criteria from (i) to (iii) is known as an “Eligible Transaction”) 

The TikTok Advertising Spend Rebate will be calculated based on the Eligible Transaction incurred and will be credited back to the Eligible Customer in AU$. Please note that the rebates may be subject to exchange rate fluctuations and the currency of the original transaction. 

What are Excluded Transactions? 

The following transactions will be excluded and are not eligible for the TikTok Advertising Spend Rebate: 

(i) Non-advertising related purchases;

(ii) Any spend that is not applicable to TikTok Australia;

(iii) Top-ups or pre-payments not applied to active advertising campaigns;

(iv) Spend that is subsequently subject to refund or chargeback;

(v) Transactions made using non-Airwallex payment methods.

When will you receive the TikTok Advertising Spend Rebate?

For an Eligible Customer who has made any Eligible Transaction in a calendar month, the relevant portion of the TikTok Advertising Spend Rebate will be credited to the Eligible Customer’s Airwallex account on or before the end of the next calendar month after the relevant Eligible Transaction occurred. Any decimal place for the TikTok Advertising Spend Rebate will be rounded down to the nearest integer.

You will not be entitled to the TikTok Advertising Spend Rebate if:

• You close your Airwallex account before the TikTok Advertising Spend Rebate have been credited; or

• Your Airwallex account is not in good standing.

When is the Promotion Period?

“Promotion Period” means the period that commences on 15 September 2025, 00:00 AEST and ends on 15 March 2026, 23:59 AEST (both dates inclusive), unless otherwise notified by Airwallex.

What are some other restrictions you should know?

The Promotion is not available in conjunction with other offers, discounts, packages or promotions (as may be launched by Airwallex from time to time), unless specified by Airwallex.

Airwallex accepts no liability in respect of any rewards, products, services, offers or discounts provided to you by our partners. Our partners are solely responsible for all such related obligations and liabilities. Airwallex is not the supplier of any rewards, products, services, offers or discounts or the description, photos or reference prices in relation to the rewards, products, services, offers or discounts offered to you in connection with the Promotion by our partners. Any enquiry, claim or complaint in relation to the quality or availability of any such rewards, products, services, offers or discounts or the accuracy of any of the aforementioned information provided by our partners shall be directed to the relevant party, not Airwallex. Airwallex shall assume no liability in respect thereof.

Eligible Transactions exclude transactions expressly prohibited under and not supported by our Services pursuant to the Customer Agreements and/or the Acceptable Use Policy and transactions of similar nature. Eligible Transactions also exclude unposted, cancelled, suspended, refunded, unauthorized, chargeback transactions and any other such similar transaction as designated by Airwallex from time to time.

The eligibility of transactions for the purpose of the Promotion is determined by Airwallex in its sole and absolute discretion from time to time. Airwallex shall not be liable to determine the eligibility of any transactions for the Promotion before they are made by the Eligible Customer.

The Promotion is available on a first-come-first-serve basis.

The TikTok Advertising Spend Rebate may be reversed if any Eligible Transactions (in full or in part) are subsequently, cancelled, suspended, frozen, reversed or refunded.

The TikTok Advertising Spend Rebate cannot be transferred to third parties or other accounts, or exchanged for cash or exchanged for any other gifts, returned or exchanged for other products or services.

Airwallex will not accept any liability if any information submitted by any third party partners, service providers, network providers, software and applications (including but not limited to Visa) to Airwallex has been delayed, lost, invalid or unidentifiable due to any technical problems of the computers or networks. For more details on this topic, please refer to the Customer Agreements.

Indemnification

The Eligible Customer shall indemnify, defend and hold harmless Airwallex, its group of related entities (“Airwallex Group”), and their officers, directors, employees, advisors, agents, and subcontractors from and against any loss, damage or expense (including reasonable attorneys’ fees) incurred in connection with any claims, actions, demands, suits or proceedings made against Airwallex and Airwallex Group by a third party or suffered by Airwallex or Airwallex Group in connection with or as a result of the Eligible Customer’s breach of these Terms, failure to comply with applicable law or the Eligible Customer’s use or misuse of the Promotion.

Termination and changes

The Promotion expires on 15 March 2026, 23:59 AEST, unless otherwise extended or shortened by Airwallex. Your participation in the Promotion is not guaranteed and may be revoked at any time in Airwallex’s sole and absolute discretion. Airwallex reserves the right to amend these Terms or cancel, suspend or amend the Promotion (or any part of it) at any time without prior notice. Should any disputes arise, the decision of Airwallex shall be final and conclusive.

For the avoidance of doubt, Airwallex reserves the right, at our sole and absolute discretion, to suspend or cancel offering the Promotion to you if we suspect that you are abusing or using the Promotion in a fraudulent or unlawful manner, or for a fraudulent or unlawful purpose, or if you are in breach of any of these Terms or the Customer Agreements or any of our terms and conditions you have agreed to with Airwallex. In case of any fraud, abuse, reversal, cancellation or chargeback of transactions in respect of which the relevant TikTok Advertising Spend Rebate is awarded, Airwallex reserves the right to debit the equivalent amount of the relevant TikTok Advertising Spend Rebate from the Eligible Customer's Airwallex account without prior notice.

Eligible Customers are advised to keep records of the relevant Eligible Transactions. In case of any disputes, Airwallex reserves the right to require the Eligible Customer to provide such records or submit relevant documents or proofs for verification purpose. Submitted documents or proofs will not be returned. The decision of Airwallex regarding the eligibility of relevant transactions shall be final and conclusive.

In case of any conflict between these Terms and Customer Agreements, these Terms shall prevail.

Privacy & security 

Any personal information that you provide to us will be used in accordance with our Privacy Policy.

Governing law

These Terms are governed by and construed in accordance with the laws of Victoria, Australia.

Contact

For further information about the Promotion or these Terms, please contact us on [email protected] .