Description

Standard Fee (AUD)

FX Conversions (customers onboarded prior to 17 October 2022)*

Customer Mark-Up / Margin (AUD, USD, HKD, CNY, JPY, EUR, GBP, CAD, CHF, NZD, SGD)

0.30% 

Customer Mark-Up / Margin (MYR, IDR, KRW, PHP, THB, VND, INR, NPR, PKR, BDT, TRY, LKR)

0.60%

Customer Mark-Up / Margin (Other Currencies)

0.60%

FX Conversions (customers onboarded from 17 October 2022)* 

Customer Mark-Up / Margin (AUD, USD, HKD, CNY, JPY, EUR, GBP, CAD, CHF, NZD, SGD)

0.50%

Customer Mark-Up / Margin (MYR, IDR, KRW, PHP, THB, VND, INR, NPR, PKR, BDT, TRY, LKR)

1.00%

Customer Mark-Up / Margin (Other Currencies)

1.00%

Collections

Global Account Creation Fee

$0

Global Account Receiving Funds Fee

$0

Payments

Payments in CNY

0.10%

Local Payment Fee (incl. BPAY and FPS)

$0

SWIFT (SHA) Payment Fee (incl. RTGS and FedWire)**

$10 per payment

SWIFT (OUR) Payment Fee***

$30 per payment

Other Fees & Charges

Account Opening Fee

$0

Monthly Account Fee

$0

Break Costs

Varies. See PDS for example

API Integration Set Up Fee 

To be advised.

Notes:

* The customer mark-up / margin will be included as the FX Exchange Rate that is used to convert one currency for another currency. If any currency is not listed, it will be treated as an “other currency”. A customer will be considered “onboarded” when we have informed them they have successfully passed our Know Your Customer (KYC) process. 

** SHA: Both the client (sender) and beneficiary will pay fees to the sending bank i.e. fees for the outgoing transfer. Beneficiary will receive the amount transferred less the intermediary banks' fees.

*** OUR: The client pays for the wire transfer fees charged by intermediary banks.

Description

Standard Fee (AUD)

Cards[1]

Employee Cards (customers onboarded[4] prior to 30 November 2022)

$9.00 per active Employee Cardholder[3] per calendar month

Employee Cards (customers onboarded[4] from 30 November 2022)

$14.00 per active Employee Cardholder[3] per calendar month

Expenses[2]

Employee Cards

$9.00 per active Employee Cardholder[3] per calendar month

[1] This fee is applicable to: (i) new Airwallex customers on and from 6 April 2022; and (ii) existing Airwallex customers who have not created any Employee Card prior to 6 April 2022.

[2] This fee is applicable to Airwallex customers who created at least one Employee Card prior to 6 April 2022.  While Expenses is activated, this fee will apply in respect of each active Employee Cardholder.

[3] An Employee Cardholder is active if they have been verified and has an Employee Card that has not been cancelled or has not expired during the relevant month.

[4] A customer will be considered “onboarded” when they have signed up for an Airwallex account.

Additional notes:

The above fees (as applicable) will be deducted from your Wallet on a monthly basis, and pro-rated based on the total number of active Employee Cardholders linked to your Airwallex account during the relevant month. By way of example, if you are being charged the Cards fee and have one active Employee Cardholder for ten days in a 30-day month, then we will deduct $4.67 from your Wallet in the following month. All fees set out above are GST inclusive.

If you have any questions about the fees deducted from your Airwallex Wallet, please contact us and we can help clarify any questions.  For more information on billing, please see our Expenses FAQs.

Description

Standard Fee (AUD)

Charging Method

Gateway Fee (Cards)

$0.30

per attempted or actual Transaction; includes Fraud & 3DS where applicable 

Gateway Fee (Local Payment Methods)

$0.30

per attempted or actual Transaction; includes Fraud & 3DS where applicable

Foreign Currency Settlement Fee[1]

1.50%

per settlement of a non-AUD Transaction in the same non-AUD currency

FX Conversion Fee[2] [3]

2.00%

per conversion of a Transaction currency into the Settlement Currency

Refund Fee[3]

$0.30

per Refund request

Chargeback Fee[3]

$25.00

per Chargeback request

Account Updater Fee[4]

$0.25

per Card update

Notes:

[1] These fees exclude any additional fees or charges imposed by a Network. Such fees and charges will be passed onto you by Airwallex.

[2] The Foreign Currency Settlement Fee is not applicable to Transactions made by Local Payment Methods. The Foreign Currency Settlement Fee and the FX Conversion Fee are separate fees.  Depending on the specific foreign currencies involved in a Transaction, only one of these would be charged at once.

[3] A Refund or Chargeback of a Transaction that was subject to the FX Conversion Fee will also be subject to the FX Conversion Fee in relation to the conversion of the relevant currency for the Refund or Chargeback (as applicable).

[4] Account Updater automatically updates your saved Visa and Mastercard customer card information to reduce failed transactions and customers don’t need to update payment details. This feature is not enabled by default. To enable this, contact your Account Manager. 

Some of these fees may appear as one combined fee on your invoice. For example, an International Card transaction may appear as one fee that combines the Payment Method Fee and Foreign Currency Settlement Fee in the same line item. If you have any questions about the fees on your invoice, please contact us and we can help clarify any questions.

Description

Standard Fee (AUD)

Charging Method

Tier 1 business industry [1]

$8.00

per RDR case

Tier 2 business industry [1]

$29.00

per RDR case

Tier 3 business industry [1]

$51.00

per RDR case

Description

Standard Fee

Charging Method

Domestic Cards (Visa and Mastercard)

1.65%[1]

per Transaction

International Cards (includes intraregional Visa and Mastercard cards)

2.90%

per Transaction

Notes:

[1] There is an additional 1.25% charge on all domestic American Express card transactions for merchants operating in B2B industries with Merchant Category Codes of 4215, 5013, 5039, 5045, 5051, 5065, 5072, 5099, 5111, 5199, 7311, 7361, 7392, 7399. 

Description

Standard Fee

Charging Method

Dependent on payment method.

Refer to: https://www.airwallex.com/au/online-payments-capability