Terms & Policies

Country or region

Airwallex 20k Foreign Exchange Fee-Free Promotion Terms and Conditions

Last updated: 28 March 2024


These terms and conditions ("Terms") govern your participation in the Airwallex 20k Foreign Exchange Fee-Free Promotion ("Promotion") offered by Airwallex Pty Ltd AFSL 487221 ("Airwallex" "we" "us" or "our"). These Terms are incorporated into and form part of any agreements between you ("Participant") and us ("Customer Agreements") regarding the use of our services ("Services") and shall be interpreted as such. Capitalised terms not defined herein shall have the meanings assigned to them in the Customer Agreements.

1. Promoter Details

Airwallex Pty Ltd ABN 37 609 653 312 with its registered office located at Level 7, 15 William Street Melbourne Victoria 3000 Australia is the promoter of this Promotion.

2. Eligibility Criteria

To be eligible for the Promotion Participants must:

  • Successfully sign up and are approved for an account to access Airwallex platform through our online Webapp (Airwallex Account);
  • Open an Airwallex Account using a unique URL within 48 hours of receiving the promotional offer email unless the offer is withdrawn or extended by Airwallex prior;
  • Not be an current customer of Airwallex or its affiliates. In cases of related party sign-ups Airwallex reserves the right to extend the Promotion to only one party at our discretion.

3. Promotion Details

Eligible Participants will receive a waiver on standard customer mark-up/margin fees for the first A$20000 equivalent of spot FX Conversions made using the Airwallex Account. This waiver does not apply to other transaction types including Lock FX or Forward Contracts.

4. FX Promotional Limit

The FX Promotional Limit will be calculated based on the currency sold to Airwallex and may adjust for refunds reversals cancellations mistaken payments and other similar transactions. (For example if an approved customer converts USD to GBP Airwallex will calculate the AUD equivalent amount of the USD where the USD is the currency sold to Airwallex)

5. Expiration

The fee waiver offer provided under this Promotion will expire 30 days following its availability if not claimed. To claim the fee waiver Participants must complete a spot FX Conversion using their Airwallex Account within this 30-day period. Failure to claim the fee waiver within this timeframe will result in the forfeiture of the offer and standard rates as shown on our Fee Schedule will apply to any transactions thereafter.

6. Acceptance

By participating in the Promotion Participants accept these Terms and agree to be bound by them effective as of the earliest of their written acceptance or the Email Confirmation date.

7. Exclusivity

This Promotion cannot be used in conjunction with any other offers unless specified by Airwallex.

8. Rights Reserved

Airwallex reserves the right to modify, suspend or cancel the Promotion as necessary.

9. Termination

This Agreement automatically terminates if the Participant's Customer Agreement with Airwallex is terminated for any reason.

10. Use of Personal Information

Personal information collected will be used in accordance with our Privacy Policy.

11. Transferability

Participants may not transfer their rights or obligations under these Terms without our written consent.

12. No Third-party Rights

These Terms create rights and obligations only between the Participant and Airwallex; no third party may enforce any terms herein.

13. Governing Law and Jurisdiction

These Terms are governed by the laws of Victoria Australia and Participants agree to submit to the exclusive jurisdiction of the courts in Victoria Australia.

14. Contacting Airwallex

For inquiries Participants may contact us via email at [email protected] or through our website at www.airwallex.com.

15. Additional General Terms

  • Indemnification: Participants agree to indemnify Airwallex against any losses arising from their breach of these Terms, applicable laws, or misuse of the Promotion.
  • Amendment Rights: Airwallex reserves the right to amend these Terms at any time.
  • Conflict Resolution: In the event of a conflict between these Terms and any Customer Agreement, these Terms shall prevail.