World of Neopets fast tracks global payments and saves HK$200 per transaction

How Airwallex’s all-in-one Global Business account helps World of Neopets foster a network of top talents from around the world.

Open an account for free
World of Neopets logo

2-3 days

saved in global payment transfer time


saved in FX rate


saved per foreign transaction

World of Neopets Limited is the Hong Kong-based game development company behind World of Neopets .


Video game


Hong Kong

Company size

10 - 50 employees

Airwallex Products Used

Payments & FX
Open an account for free

World of Neopets Limited is a Hong Kong-based game development company. They are best known for building World of Neopets, which is a remake of the classic Neopets game.

As a global-facing company, World of Neopets works with game developers and suppliers from all around the world and boasts an international customer base. They need an efficient expense management system that can facilitate and track global payroll and transactions seamlessly for them.

Dominic Law

CEO of World of Neopets

“Airwallex has been a great supporter in enabling us to recruit team members from all over the world without worrying about the admin tools behind it.”

Challenge 1: Expensive foreign transaction fees and exchange rates

World of Neopets works closely with developers and suppliers based in different countries, which means they have to make frequent foreign transactions. However, these transactions were costing them a lot of money due to the high exchange rates and transaction fees charged by traditional banks.

Solutions & Results: Save up to HK$200 per foreign transaction using Airwallex’s Global Business Account

After opening a free Global Business Account with Airwallex, World of Neopets is able to easily make foreign transactions without incurring high fees. With their Airwallex multi-currency account, which offers competitive exchange rates and significantly lower transaction fees than traditional banks, World of Neopets is saving up to HK$200 for every foreign transaction and 1-3% on FX rates. This adds up to a significant amount of savings over time.

Challenge 2: Slow and delayed bank transfers

When World of Neopets was making global payments through traditional banks, it often took 2-3 days for their transfers to reach their recipients. This delay in time affected their cash flow and caused inconvenience to their suppliers. World of Neopets needed a solution that can provide fast and efficient foreign transaction services.

Solutions & Results: Make fast global payments with Airwallex

Using Airwallex, World of Neopets can transfer funds to their suppliers instantly, with no delay. Airwallex taps into a global network of local bank accounts, which enables them to offer fast and low-cost transfers. Their user-friendly platform also makes it easy for World of Neopets to manage their transfers and track their payments. 

Kaye Chau

Operations Manager of World of Neopets

“Airwallex offers a lower currency rate for their foreign transactions. We can also pay like a local.”

Challenge 3: Stuck with time-consuming manual bookkeeping

World of Neopets relied on spreadsheets for manual bookkeeping, which was time-consuming and prone to human errors. They needed a more advanced expense management system that could integrate with Xero and streamline their auditing process. 

Solutions & Results: Easy expense management using employee cards

Using Airwallex, World of Neopets can easily issue company cards for their employees within a few clicks. They can set up spend limits for each card and monitor employee expenses in real-time – eliminating the need for manual bookkeeping with just one step. 

Airwallex also offers a seamless Xero integration for tracking and reporting employee expenses, which helps to further automate World of Neopets’s expense management process.

See how our customers are finding Airwallex

Airwallex Testimony

"Airwallex have been a fantastic partner for Olsam Group as we grow our eCommerce brands to new channels and new markets. Their easy to use interface and integrations have been a joy for our finance team to use as we scale."

Sam Horbye

Co-Founder, Olsam

Airwallex Testimony

"For ME + EM, expanding into international markets such as the US has been our focus - and with Airwallex, we were able to use their local USD Global Account to collect from our Paypal US account, thereby allowing us to save 3% on each transaction. The process of working with Airwallex has been seamless - our suppliers get paid quickly, we have a dedicated Relationship Manager who has been really patient, helpful and quick to respond. I am keen to use their cards to pay for our ad spend in the near future to save further on our USD invoices."


Finance Manager, ME + EM

Airwallex Testimony

"We've had such a fantastic experience switching to Airwallex. Previously we were using a traditional bank to make all of our international transactions and they'd constantly lock us out of the account everytime we made a transfer, resulting in hours and hours of lost time on hold. Airwallex is secure, makes it super quick and simple to make and receive international payments."


Managing Director, Perspective Pictures

Airwallex Testimony

“We used to pay Stripe between $5,000 and $10,000 a month in conversion fees because most of our customers pay in dollars. Now we funnel that money into our Airwallex US dollar account, we don’t have to pay commission. We’ve saved more than $100,000 so far this year”

Thomas Adams

Founder and CEO, Brandbassador

Airwallex Testimony

"We love Airwallex! It has considerably eased our invoicing and payments to contractors around the world. Sending and receiving money is much faster and cheaper than before."

Edle Tenden

Co-Founder, Mobile Transaction

Airwallex Testimony

“We are so glad that we have found Airwallex! There are no hidden charges, they are quick to respond to any queries and we had the smoothest transaction with amazing support from the team continually.”

Andreia Beja

Supply Chain Executive, Miss Patisserie

Airwallex Testimony

"Our water solutions company, Dropterra ( has partnered with Airwallex since inception and it has been the best banking and payment partner a company can think of. International transactions are easy, secure, and fast, the technology is incredible and their client service fantastic! We look forward to growing and deepening our relationship with Airwallex!"

Francois Schramek

Co-Founder, Dropterra

Get started

Watch a 3-minute demo

Enter your details below to watch the demo:

Sign up for free online

Get started