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Add funds via direct debits from Linked Accounts
Review direct debit mandate requirements
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United States (US_ACH_DEBIT)

To add funds to their connected accounts via ACH direct debit, your customers must first link their United States external bank accounts based on the requirements mentioned in Linked Accounts.

Before any ACH direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the NACHA Rules. A copy of the authorization will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

1. Linking an external bank account

The title should clearly inform your connected account customers that they are linking an external bank account to set up direct debit.

You must ask the external bank account owner (or display their previously entered):

  • Bank account name
  • Bank account number
  • ACH routing number (only required if MICRO_DEPOSIT is set as the preferred_verification_type)
  • Bank account owner email address

2. Confirmation of account details and direct debit authorisation

The connected account customers must be given a prompt to confirm that their bank account details are correct before submitting the linked bank account.

The following text must be displayed on the same confirmation screen:

You authorize Airwallex US, LLC ("Airwallex"), on behalf of AIRWALLEX PLATFORM CUSTOMER, and, if applicable, AIRWALLEX PLATFORM CUSTOMER’s affiliated entities ("Merchant"), to debit the bank account specified above for any amount owed for charges arising from your use of Merchant’s services and/or purchase of products from Merchant, pursuant to Merchant’s terms, and, if necessary, to electronically credit your bank account to correct erroneous debits, until this authorization is revoked.

If you use Merchant’s services or purchase additional products periodically, pursuant to Merchant’s terms, you authorize Airwallex to debit your bank account periodically. Payments that fall outside of any regular debits authorized above will only be debited after your authorization is obtained.

You may amend or cancel this authorization at any time by providing 30 (thirty) days' notice to Airwallex prior to the scheduled debit. You may provide such notice to Airwallex by contacting [email protected].

3. Confirmation of direct debit set up

If the linked account was created using PLAID as the preferred_verification_type, you must provide a confirmation page to your connected account customers at the end of the process to inform them that direct debit has been successfully set up for the linked bank account.

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