Australia (AU_BECS_DEBIT)

Australia (AU_PAYTO_DEBIT)

United States (US_ACH_DEBIT)

United States (US_FEDWIRE_DEBIT)

United Kingdom (GB_BACS_DEBIT)

Europe SEPA (EU_SEPA_DEBIT)

Canada (CA_EFT_DEBIT)

Hong Kong (HK_FPS_DEBIT)

Singapore (SG_EGIRO_DEBIT)

New Zealand (NZ_BECS_DEBIT)

Review direct debit mandate requirements

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To add funds to their connected accounts via BECS direct debit, your customers must first link their Australian external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts). 

Before any BECS direct debits are processed, the owner of the external bank account must agree with the [Direct Debit Request Service Agreement (“DDRSA”)](/au/terms/direct-debit-request-service-agreement). They may do so by submitting a Direct Debit Request (“DDR”, see below), which gives Airwallex a mandate to debit the account. While we do not expect this to occur frequently, if and when the DDRSA is changed, you must ask the owners to update their agreements to the updated version. A copy of the signed DDRSA will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

Failure to comply with BECS Rules will result in disputes, return fees, and reversed transactions that you will be responsible for.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

1. Linking an external bank account

2. Confirmation of account details and direct debit authorisation

3. Confirmation of direct debit set up

To add funds to their connected accounts via PayTo, your customers must first link their Australia external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts). 

Before any PayTo debit is processed, the owner of the external bank account must authorize Airwallex to debit the account on your behalf, in compliance with the Australia Payments Plus Rules. A copy of the authorization will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

2. Confirmation of account details and PayTo authorisation

To add funds to their connected accounts via ACH direct debit, your customers must first link their United States external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts). 

Before any ACH direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the NACHA Rules. A copy of the authorization will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

To add funds to their connected accounts via Fedwire direct debit, your customers must first link their United States external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts) 

Before any Fedwire direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf with __BOTH__ Airwallex and the paying bank. A copy of the authorization with Airwallex will be sent via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

Each paying bank will have a different process to create a wire drawdown authorization. However in most cases, the paying bank will need the Airwallex’s debit originating bank account information including:
- Originator Legal Name
- Originator Financial Institution
- Originator SWIFT Code
- Originator ABA Routing Number
- Originator Bank Account Number
- Originator Address

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

To add funds to their connected accounts via Bacs direct debit, your customers must first link their United Kingdom external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts). 

The owner of the external bank account must agree with the Direct Debit Guarantee, displayed and signed according to UI guidance that will be shared by your relationship manager. You are also required to send the bank account owner a setup confirmation email after the Linked Bank Account is created, and an advance notice email 3 business days before each debit: both are available to you as white-labeled solutions.

Before any Bacs direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf by agreeing to the Bacs Direct Debit Guarantee. A copy of the agreement will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times. An advance notice email will also be sent 3 business days before each direct debit’s collection date.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

To add funds to their connected accounts via SEPA Core direct debit, your customers must first link their Europe (SEPA) external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts).

Before any SEPA direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the SEPA Core Rules. A copy of the authorization will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

To add funds to their connected accounts via EFT direct debit, your customers must first link their Canada external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts). 

Before any EFT direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the Payments Canada Rules. A copy of the authorization will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

To add funds to their connected accounts via FPS direct debit, your customers must first link their Hong Kong external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts). 

Before any FPS direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the Faster Payment System Rules. A copy of the authorisation will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

To add funds to their connected accounts via eGIRO direct debit, your customers must first link their Singapore external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts). 

Before any eGIRO direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the eGIRO Scheme Rules. A copy of the authorisation will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

To add funds to their connected accounts via BECS direct debit, your customers must first link their New Zealand external bank accounts based on the requirements mentioned in [Linked Accounts](/docs/global-treasury__linked-accounts). 

Before any BECS direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the BECS Direct Debit Scheme Rules. A copy of the authority will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.

The use case and front-end experience must be reviewed and signed off by Airwallex and in some cases, our local banking partner before you can process any transactions.

Before you can create a Linked Account and add funds via direct debit, you must obtain authorization from the external bank account owner in the form of a signed mandate (or signed agreement).

If you are looking to add funds via direct debit from your own external bank account, we recommend contacting your Account Manager to sign the mandate offline, or setting up the Linked Account on the Airwallex web app.

If you are registered as a platform account and creating Linked Accounts on behalf of your connected accounts, you must follow region-specific instructions for obtaining the direct debit agreement from the external bank account owners.

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