Terms & Policies

Airwallex Connected Account Agreement


Last updated: March 13, 2025

This is a separate agreement between you (“Customer”, “you”) and the respective Airwallex entity as set out in the table below (“Airwallex”, “we” or “us”, and together with Customer, the “Parties”).

This agreement has two types of terms:

  • Terms and policies applicable to all Customers; and

  • Terms and policies applicable based on the place of registration of your business.

Terms and policies applicable to all Customers

Table 1

All Customers

Scale User Terms

https://www.airwallex.com/terms/scale-user-terms-global

This document is the agreement between you and Airwallex

Global Privacy Policy

https://www.airwallex.com/terms/privacy-policy#scope-of-policy 

This document sets out how we handle your personal data

Global Privacy Centre

https://www.airwallex.com/terms/global-privacy-centre 

This page answers commonly asked questions about privacy at Airwallex

Acceptable Use Policy

https://www.airwallex.com/terms/acceptable-use-policy 

This policy sets out what you can and can’t do with Airwallex’s Services

Terms and policies applicable based on the place of registration.

Table 2

If you are a Customer registered in:

Airwallex means⇞:

Airwallex Agreements

Additional Policies and Consents

Canada

Airwallex (Canada) International Payments Limited

General Terms https://www.airwallex.com/ca/terms/general-terms 

Treasury Management Terms https://www.airwallex.com/ca/terms/treasury-management-terms 

Cardholder Terms https://www.airwallex.com/ca/terms/cardholder-commercial

Electronic Communications Consent https://www.airwallex.com/ca/terms/airwallex-electronic-communication-consent

New Zealand 

Airwallex (New Zealand) Limited

General Terms https://www.airwallex.com/nz/terms/general-terms 

Treasury Management Terms https://www.airwallex.com/nz/terms/treasury-management-terms 

Identity Verification Terms https://www.airwallex.com/nz/terms/identity-verification-terms

Electronic Communications Consent https://www.airwallex.com/nz/terms/electronic-communications-consent 

Commission to Bolt for Agency Services

Airwallex will pay a proportion of the interest it earns to Bolt as commission for its role in arranging Airwallex's services to Connected Accounts as part of Bolt's ongoing provision of agency services to Airwallex in New Zealand.

Any European Economic Area Member State

Airwallex (Netherlands) B.V.

Treasury Management Terms https://www.airwallex.com/eu/nl/terms#treasury-management-terms 

Cards & Spend Management Terms  https://www.airwallex.com/eu/nl/terms#cards-spend-management-terms 

Other terms and conditions (if applicable):  https://www.airwallex.com/eu/nl/terms

United Kingdom

Airwallex (U.K.) Limited

Treasury Management Terms https://www.airwallex.com/uk/terms/treasury-management-terms 

Cards & Spend Management Terms https://www.airwallex.com/uk/terms/cards-spend-management-terms

Other terms and conditions (if applicable) https://www.airwallex.com/uk/terms/

unless specifically agreed otherwise between Parties