New Zealand (NZ_BECS_DEBIT)

As indicated above, BECS direct debit in New Zealand takes 2-3 business days to settle, depending on submission before/after the cut-off time. Therefore, we recommend leaving some buffer time ahead of the cut-off to avoid delays.

Customers who wish to accelerate the settlement time may apply for our Faster Direct Debit offering, which offers a shortened settlement time of 0-1 business day throughout the day. To enable this capability, please contact your Account Manager and confirm our terms, conditions, and fees.

Mandate requirements

To add funds via BECS direct debit, your customers must first link their New Zealand external bank accounts, as outlined in Linked Accounts.

Before any BECS direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the BECS Direct Debit Scheme Rules. A copy of the authority will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.

The following is a guide to building your native product experience for your customers to link their external bank account and sign the mandate/agreement.

1. Linking an external bank account

The title should clearly inform your customers that they are linking an external bank account to set up direct debit.

You must ask the external bank account owner (or display their previously entered):

Bank account name
Bank account number
Bank account owner email address

2. Confirmation of account details and direct debit authorization

The customers should be given a prompt to confirm that their bank account details are correct before submitting the Linked Bank Account.

There must be a checkbox or a similar mechanism for the external bank account owner to confirm that they have sole authority over the account.

The following text must be displayed:

Direct Debit Authority
I authorize Airwallex (New Zealand) Limited (“Airwallex”) as initiator to debit my account with the amounts of direct debits from NAME OF ACCOUNT with the authorization code AUTH CODE in accordance with this authority until further notice. I agree that this authority will take effect immediately.
I agree that this authority is subject to:
The bank's terms and conditions that relate to my account, and
The specific terms and conditions listed below.
I may ask my bank to reverse a direct debit up to 9 months after the date the initiator sent the first direct debit under the authority if I am not reasonably satisfied that the authority authorized my bank to debit my account with the amount of the direct debit.
I confirm that I have sole authority over my account. Specific conditions relating to notices and disputes
I may ask my bank to reverse a direct debit up to 120 calendar days after the debit if:
I don’t receive a written notice of the amount and date of each direct debit from the initiator, or
I receive a written notice but the amount or the date of debiting is different from the amount or the date specified on the notice.
The initiator may only send a direct debit if you have:
asked the initiator to send it, and
agreed the amount of the direct debit.
The initiator is required to give you a written notice of the amount and date of each direct debit no less than the date of the debit.
If the bank dishonours a direct debit but the initiator sends the direct debit again within 5 business days of the dishonour, the initiator is not required to give you a second notice of the amount and date of the direct debit.

New Zealand (NZ_BECS_DEBIT)

Before you begin

Settlement times

Mandate requirements

1. Linking an external bank account

2. Confirmation of account details and direct debit authorization

3. Confirmation of direct debit set up

API instructions

1. Create Linked Account with direct debit mandate

Example request

Example response

Example request

Example response

2. Create direct debit deposit

Example request

Example response