ShopeePay - BETA
ShopeePay is currently only available in a beta testing program. Please reach out to your Airwallex account manager or [email protected] if you'd like to join the beta. Only ShopeePay MY and SG are available now.
Reach Southeast Asian shoppers with ShopeePay
ShopeePay is a digital wallet and online payment method launched by Shopee, one of the largest e-commerce platform in Southeast Asia. It is available for shoppers in Indonesia, Malaysia, Singapore, Philippines, Thailand and Vietnam.
Payment method properties
| Features | ShopeePay |
|---|---|
| Payment type | E-wallet |
| Available for businesses registered in | HK, AU, SG, UK, EU, US, MY, JP |
| Activation time for onboarding | 5-10 business days |
| Shopper regions (typically used by payers from) | ID, MY, SG, TH, VN, PH Only ShopeePay MY and SG are available for now |
| Processing currencies | Depending on shopper region ID: IDR MY: MYR SG: SGD TH: THB VN: VND PH: PHP |
| Settlement currencies | Depending on shopper region ID: USD MY: MYR* SG: SGD TH: THB VN: USD PH: USD Only businesses registered in MY can be settled in MYR. Businesses registered in other regions will have their transactions settled in USD or in the account's default settlement currency. |
| Settlement schedule | Depending on shopper region MY, SG and TH: T+1 Business days ID, PH, VN: Weekly settlement* Or next available business day if public holiday |
| Minimum transaction amount | Varies by region |
| Maximum transaction amount | Depending on shopper region ID: 20M IDR MY: 9,999 MYR SG: 5,000 SGD TH: 200,000 THB VN: 50M VND PH: 100,000 PHP |
| Session timeout | 15 minutes |
| Recurring Payment | |
| Full & Partial Refunds | within 90 days |
| Disputes (chargebacks) | |
| Placing a hold (delayed/manual capture) | |
| Descriptor (what the payer will see in their transaction history) | Your registered business name |
| Payments for Platforms support |
Choose the integration method that best suits your needs
Airwallex has built a range of client-side integration methods that allow you to manage your UI, minimize your implementation effort, and allow you to get to market quickly.
| Online payments via your own website/app | Online payments via ecommerce plugins | Payment links & Invoice Integrations |
|---|---|---|
| Hosted Payment Page Drop-in Element Mobile SDK Native API Subscription APIs | Shopify WooCommerce SHOPLINE ShopLazza Magento | Payment Links Xero Invoice |
Shopper experience
- On desktop, shoppers who select ShopeePay are redirected to Shopee's page, where they can scan a QR code or log in to their account.
- On mobile web and app, shoppers are redirected to the Shopee or ShopeePay app on their phone (depending on their region).
- Shoppers complete payment in the app, and payment is confirmed instantly.
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