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The AI Era Has No Home Market. Build Accordingly.
Airwallex announces $11B valuation and new AI products: T:0, an autonomous finance platform for founders, and Airi, an agentic consumer wallet — built on a decade of global financial infrastructure spanning 160+ payment networks and 200+ countries.
Jack Zhang
•3 minutes

Online payments
Introducing Airi: Increase your conversion with a global customer network
Airi is Airwallex’s consumer wallet, built into Airwallex Payments. Airi helps customers check out faster with saved payment details. It reduces payment friction and lift conversion by up to 14%, without extra cost or setup.
The Airwallex Editorial Team
•3 minutes

Introducing Airwallex AgentOS: manage your financial operations in your preferred agent environment
Works with any agent. Plugins available today on Claude Code, Claude Cowork, and Cursor.
Cindy Zhao
•3 minutes

Finance operations
The AI ROI question CFOs can't answer (yet)
74% of finance leaders prioritise AI, but 40% can't build the business case. Why the cost of waiting could dwarf the cost of getting it wrong.
Ross Weldon
•4 minutes

Say Hi to Kai: your AI Assistant in Airwallex
Airwallex's AI assistant now has a name: Kai. It handles 88% of user conversations without human escalation and supports 100+ tools and workflows, from onboarding to transfers to card management.
Shannon Scott
•2 minutes

Finance operations
AI sped up the workflows but human oversight became the bottleneck
AI is making finance teams faster. But results aren't showing up where it counts – and the reason has nothing to do with the tools.
Regina Lim
•5 minutes

Procurement
The build vs buy dilemma: why most finance teams are hedging their bets on a hybrid model
Airwallex commissioned Forrester to survey 1,279 finance leaders globally. 51% run hybrid AI models, and the split between what they build and buy has nothing to do with capability. Here's what's driving it.
Ross Weldon
•7 minutes

Setting the Record Straight: Our Commitment to Global Trust
Airwallex CEO and Co-founder Jack Zhang responds to false allegations and sets the record straight on how customer data is stored, who can access it, and why independent audits back up every claim.
Jack Zhang
•5 minutes

Finance operations
The geography of AI in finance: Why North American teams are pulling ahead
Forrester surveyed 1,279 finance leaders across the globe. The gap in AI execution isn’t about spending – it’s about infrastructure, data, and speed to integrate.
Ross Weldon
•9 minutes

Technology
How product teams are restructuring for AI
AI changed what your teams can build but not how they're organised to build it. Here's what the shift looks like in practice.
The Airwallex Editorial Team
•5 minutes

Finance operations
Beyond checkout: The missing financial layer in the agent ecosystem
Agents can reason and recommend, but most break at payment, settlement, and reconciliation. The next frontier is governed financial execution.
Cindy Zhao
•5 minutes

Technology
Introducing Airwallex Billing: Flexible billing solutions for your global business
Say goodbye to billing complexity. Airwallex Billing lets you invoice, manage subscriptions, and launch usage-based pricing – all from one global platform. Automate, scale, and grow faster.
The Airwallex Editorial Team
•3 minutes

Don’t let revenue operations stall your global ambitions
As AI upends industries, founders need to prepare for future uncertainty in their revenue and pricing models. Airwallex Billing powers your revenue engine on a single, global platform that lets you adapt as your business expands.
Jack Zhang
•3 minutes

Technology
From dashboards to decisions: closing the gap between insight and action
Finance teams have the data, but the gap between insight and action is where most lose their edge. Here's what closes it.
The Airwallex Editorial Team
•6 minutes

Introducing the Airwallex Global Economic Advisory Council
Introducing the Airwallex Global Economic Advisory Council
Jack Zhang
•2 mins

Technology
Towards autonomy: The next era of finance
Finance teams have automated workflows but remain trapped in fragmented systems. Explore why the future of finance is autonomous — and why unified infrastructure, software, and AI are the foundation.
The Airwallex Editorial Team
•6 minutes

Start-ups
What makes a business defensible when AI can build anything overnight
When AI can build anything overnight, what actually makes a business defensible? It's not speed. It's the moats that can't be coded.
The Airwallex Editorial Team
•5 minutes

Online payments
The Direct Path Forward: Why B2B Businesses Are Turning to A2A Payments
Discover why US B2B businesses are ditching high card fees for Account-to-Account (A2A) payments. Learn how to protect your margins and automate reconciliation at scale.
Shannon Scott
•4 minutes

Online payments
Payments for Platforms: turning your revenue engine into a competitive edge
Discover how to transform platform payments from a back-office cost into a growth engine. Learn how to optimize buyer conversion, improve seller retention, and unlock new revenue streams through FX, embedded finance, and strategic payout flows.
Ezgi Bereketli
•7 minutes

Online payments
Understanding agentic commerce protocols: What merchants should know right now
The protocol layer will shape the next decade of eCommerce more than the AI demo will. Here's what merchants need to understand about ACP, UCP, and the standards competing to define how agents buy.
Ethan Ning
•7 minutes

Technology
Expense Policy Agent: Get an AI agent to enforce your policy across every entity
Expense Policy Agent is your always-on AI reviewer, built directly into Airwallex Spend. It reviews every expense in real time, flags policy breaches with cited rules, and helps global teams remain compliant across entities, currencies, and languages.
Thibault Genaitay
•3 minutes
Scaling in-store payments for modern omnichannel retail
Enterprise retailers have modernised online payments, but in-store infrastructure often remains fragmented and difficult to scale. Learn how unifying in-store and online payments helps streamline operations, improve visibility, and support global expansion.
The Airwallex Editorial Team
•3 minutes

