Tabby
Tabby is currently available in beta testing program. Please reach out to your Airwallex Account Manager or [email protected] if you would like to join the beta.
Gain access to shoppers on Tabby
Tabby is a Buy Now, Pay Later (BNPL) solution in the Middle East that allows your customers to split purchases into interest-free payments at checkout. By offering Tabby, you give shoppers more flexibility while you receive full payment upfront.
Payment method properties
| Features | Tabby |
|---|---|
| Payment type | Buy Now Pay Later |
| Available for businesses registered in | HK, EU, AU, NZ, SG, MY, UK, US |
| Activation time for onboarding | 3-7 business days (may vary based on your business profile) |
| Shopper regions (typically used by payers from) | SA |
| Presentment currencies | SAR AED: coming soon |
| Settlement currencies | AED |
| Settlement schedule | Every Monday & Thursday |
| Minimum transaction limits | SAR: 2 SAR |
| Maximum transaction limits | SAR: 5000 SAR |
| Checkout session timeout | 20 minutes |
| Recurring payments | â›” |
| Refunds | ✅ within 45 calendar days |
| Partial refunds | ✅ within 45 calendar days |
| Disputes (chargebacks) | ✅ |
| Descriptor (what the payer will see in their transaction history) | Your registered business name |
| Payments for Platforms support | ✅ |
Choose the integration method that best suits your needs
Airwallex has built a range of client-side integration methods that allow you to manage your UI, minimize your implementation effort, and allow you to get to market quickly.
| Online payments via your own website/app | Online payments via ecommerce plugins | Payment links & Invoice Integrations |
|---|---|---|
| ✅ Hosted Payment Page ✅ Drop-in Element ⛔ Embedded Elements ⛔ Mobile SDK ✅ Native API ⛔ Subscription APIs | ⛔ Shopify ⛔ WooCommerce ⛔ Shopline ⛔ ShopLazza ⛔ Magento | ✅ Payment Links ✅ Xero Invoice |
Shopper experience
- At checkout, shoppers selecting Tabby will be redirected to the Tabby app or prompted to authenticate their identity via OTP before proceeding.
- Tabby will perform a background pre-scoring check to confirm whether the shopper is eligible to use Tabby for this payment.
- If approved, shoppers have the flexibility to split their purchase into four equal installments over their chosen repayment period.
- The first installment is collected immediately at the time of purchase.
- The remaining three installments are charged automatically according to the repayment schedule.
- Shoppers can choose to split payments over 4, 6, 8, or 12 months.
- Payment is confirmed instantly once completed.
Background pre-scoring check
In some cases, Tabby may not approve a shopper's use of this payment method. If this occurs, the shopper will see the following message "Sorry, Tabby is unable to approve this purchase. Please use an alternative payment method for your order.".
Dispute handling
If a shopper raises a dispute for a Tabby payment, please refer to this guide Tabby - Dispute handling for detailed instructions on how to manage and resolve disputes.