WeChat Pay
Gain access to shoppers on WeChat
WeChat is a Chinese multi-purpose messaging, social media and mobile payment app developed by Tencent. WeChat users who have linked their Chinese bank accounts to their WeChat Pay can start purchasing online using WeChat Pay on their mobile app.
With over 800 million monthly active users, WeChat Pay provides a smart and efficient payment solution for both consumers and merchants.
Functionalities and value-added features supported
| Features | WeChat Pay |
|---|---|
| Payment type | E-Wallet |
| Available for businesses registered in | HK, SG, AU, UK, EU, US, NZ, MY |
| Shopper regions (typically used by payers from) | CN, HK |
| Processing currencies | Depending on where your business is registered in HK: HKD, USD, AUD, EUR, SGD, GBP, JPY*, NZD*, CHF*, CAD*, CNY SG: SGD, USD, CNY AU: AUD, USD, CNY UK: EUR, GBP, CNY EU: EUR, CNY US:USD, CNY NZ: NZD, CNY MY: MYR, CNY See note below |
| Settlement currencies | Depending on where your business is registered in HK: HKD, USD, AUD, EUR, SGD, GBP, JPY, NZD, CHF, CAD SG: SGD, USD AU: AUD, USD UK: EUR, GBP EU: EUR US:USD NZ:NZD MY:MYR Transactions will be settled in an available currency that matches your account's default settlement currency. If your account does not support the above settlement currencies, it will be settled in your default settlement currency. |
| Minimum transaction amount | 0.01 CNY |
| Maximum transaction amount | 300,000.00 CNY |
| Session timeout | 5 minutes for mobile browser, 2 hours for others |
| Recurring Payment | additional onboarding required |
| Refunds | Full and partial refunds Within 1 year after the transaction is fulfilled |
| Disputes/Chargeback | |
| Settlement threshold | 800.00 USD |
| Settlement frequency | T+1 business days |
Only HK and SG registered businesses are able to accept payments from CN and HK versions of the WeChat app. JPY, NZD, CHF, and CAD require additional onboarding to enable as processing currencies. Contact your Airwallex Account Manager to request those processing currencies. Include your registration country and the currencies you need. For recurring payments, WeChat Pay requires a pre-determined amount and payment frequency, and is therefore more suitable for subscription payments with a fixed monthly amount.
WeChat Pay refunds
A WeChat Pay payment can come from either the CN or the HK version of the WeChat app, and each is treated as a separate wallet type. To refund a payment, you must have accumulated at least the refund amount in transactions of the same wallet type and the same transaction currency.
If you attempt a refund before enough transactions have accumulated, the refund fails. To refund the shopper, you can:
- Retry the refund later, once more transactions of that wallet type and currency have accumulated.
- Issue several partial refunds as those transactions accumulate.
- Use another refund method outside WeChat Pay.
Onboarding requirements
To activate this payment method, the following onboarding requirements need to be provided:
QR Code (Desktop Website Browser)
- No additional requirement
Mobile browser (H5)
- URL/H5 domain
Mobile App
- App Name
- App market and link
- Screenshots of the app and market page
- Merchant ID
- AppID
If the payment acceptance entity is not the same as the entity that publishes the app, WeChat requires additional entity registration. Contact your Airwallex Account Manager to request that registration.
WeChat Mini Program
- AppID
If the payment acceptance entity is not the same as the entity that publishes the Mini Program, WeChat requires additional entity registration. Contact your Airwallex Account Manager to request that registration.
Choose the integration method that best suits your needs
Airwallex has built a range of client-side integration methods that allow you to manage your UI, minimize your implementation effort, and allow you to get to market quickly.
| Online payments via your own website/app | Online payments via ecommerce plugins | Payment links & Invoice Integrations |
|---|---|---|
| Hosted Payment Page Drop-in Element Embedded Elements Mobile SDK Native API Subscription APIs | Shopify WooCommerce SHOPLINE Shoplazza Magento | Payment Links Xero Invoice |