Supported regions and currencies
This page lists Issuing capabilities by region and currency. For a capability not listed, or for Quebec French-language enablement, contact your Airwallex Account Manager.
Currencies
Airwallex issued cards are multi-currency cards, which can be used for transactions in any currency supported by Visa, as long as you have sufficient balance in your Airwallex Wallet to cover the transaction.
Direct Billing is a feature that allows Airwallex to directly debit your Airwallex multi-currency Wallet in the transaction currency when you have sufficient funds available. For example, for a GBP transaction, your GBP wallet will be debited if sufficient GBP funds are available.
The following currencies allow for direct billing:
| Region | Currencies |
|---|---|
| Australia | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF |
| Canada | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF |
| New Zealand | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF |
| Hong Kong | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF |
| Malaysia | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF, MYR |
| Singapore | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF, MXN |
| United Kingdom | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF |
| United States | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF, MXN |
| Europe | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF, DKK, NOK, SEK, PLN |
| Israel | AUD, SGD, HKD, GBP, USD, EUR, JPY, CAD, NZD, CHF, ILS |
If you have insufficient funds in the transaction currency wallet for direct billing currencies, Airwallex will automatically convert and debit from your primary currency wallet using Airwallex FX rates with an applied auto-conversion markup (if auto-conversion is enabled). If auto-conversion is not enabled, the transaction will be declined.
For all other currencies (indirect billing currencies), Airwallex will always debit from your primary currency wallet, converting the transaction amount using Airwallex FX rates with an applied auto-conversion markup.
For more details on how currency conversion works for card transactions, see Auto currency conversion.
Regions
Airwallex has issuance capabilities in over 50+ countries across the world. Some of the most common countries where Airwallex issues cards in are:
- Australia
- Canada
- European Economic Area (31 countries)
- Hong Kong SAR
- Israel
- Malaysia
- New Zealand
- Singapore
- United States of America
- United Kingdom
Airwallex is rapidly expanding its infrastructure and geographic coverage to become your one-stop solution for global operations. If you're looking to operate in a country not listed above, please contact us. We're eager to learn about your needs and develop a tailored solution for you.
Regional restrictions
Restrictions in Quebec, Canada
Cardholder creation and updates via API are currently blocked for cardholders with a Quebec billing address due to regulatory requirements for French language support. If you need to create or update cardholders in Quebec, contact your Airwallex Account Manager to request Quebec cardholder enablement. Include that you need French-language support for Quebec billing addresses. This is a regulatory exception, not a self-serve API flag.