---
title: Card statuses
---

This page describes the status transitions for cards.

<AwxTable>
  <thead>
    <tr>
      <th width="20%">Status</th>
      <th width="40%">Description</th>
      <th width="40%">Next steps</th>
 </tr>
  </thead>
  <tbody>
      <tr>
        <td><code>PENDING</code></td>
      <td>The request to create the card has been received and is under review. </td>
        <td>For individual cards, the cardholder status must be <code>READY</code> for the card request to proceed. If you do not wish to proceed with the card request, you can cancel (<code>CLOSED</code>) the card using <a href="/docs/api#/Issuing/Cards/_api_v1_issuing_cards__id__update/post">Update a card</a> endpoint.</td>
    </tr>
        <tr>
        <td><code>ACTIVE</code></td>
      <td>The request to create the card was successful and the card is ready to use. </td>
          <td>You can choose to cancel (<code>CLOSED</code>) or freeze (<code>INACTIVE</code>) the card using <a href="/docs/api#/Issuing/Cards/_api_v1_issuing_cards__id__update/post">Update a card</a> endpoint.</td>
    </tr>
     <tr>
        <td><code>INACTIVE</code></td>
      <td>The request to freeze the card has been successful. </td>
       <td>You can choose to cancel (<code>CLOSED</code>) or activate (<code>ACTIVE</code>) the card again using <a href="/docs/api#/Issuing/Cards/_api_v1_issuing_cards__id__update/post">Update a card</a> endpoint.</td>
    </tr>
       <tr>
        <td><code>BLOCKED</code></td>
      <td>The card was blocked by Airwallex due to suspicious activity. </td>
         <td>Contact Airwallex to re-activate (<code>ACTIVE</code>) or cancel (<code>CLOSED</code>) the card.</td>
    </tr>
       <tr>
        <td><code>LOST</code></td>
      <td>The card has been reported as lost to Airwallex.  </td>
         <td>Contact Airwallex  or use <a href="/docs/api#/Issuing/Cards/_api_v1_issuing_cards__id__update/post">Update a card</a> endpoint to cancel (<code>CLOSED</code>) the card.</td>
    </tr>
     <tr>
        <td><code>STOLEN</code></td>
      <td>You've reported a stolen card to Airwallex.</td>
         <td>Contact Airwallex  or use <a href="/docs/api#/Issuing/Cards/_api_v1_issuing_cards__id__update/post">Update a card</a> endpoint to cancel (<code>CLOSED</code>) the card.</td>
    </tr>
       <tr>
        <td><code>CLOSED</code></td>
      <td>You've cancelled a pending, active, or inactive card using <a href="/docs/api#/Issuing/Cards/_api_v1_issuing_cards__id__update/post">Update a card</a> endpoint or Airwallex has canceled a lost, stolen, or blocked card.</td>
         <td>No action needed.</td>
    </tr>
   <tr>
        <td><code>FAILED</code></td>
      <td>The request to create a card using <a href="/docs/api#/Issuing/Cards/_api_v1_issuing_cards_create/post">Create a card</a> failed.</td>
         <td>Fix any errors and re-submit the request.</td>
    </tr>
     <tr>
        <td><code>EXPIRED</code></td>
      <td>This status is unused because Airwallex handles the card expiration process by automatically renewing the card for an additional 3 years.  The primary account number (PAN) remains the same, the expiry date and CVV will be updated. The associated `card_id` remains unchanged throughout the renewal process.</td>
         <td>N/A</td>
    </tr>
     </tbody>
</AwxTable>



Status	Description	Next steps
`PENDING`	The request to create the card has been received and is under review.	For individual cards, the cardholder status must be `READY` for the card request to proceed. If you do not wish to proceed with the card request, you can cancel (`CLOSED`) the card using Update a card endpoint.
`ACTIVE`	The request to create the card was successful and the card is ready to use.	You can choose to cancel (`CLOSED`) or freeze (`INACTIVE`) the card using Update a card endpoint.
`INACTIVE`	The request to freeze the card has been successful.	You can choose to cancel (`CLOSED`) or activate (`ACTIVE`) the card again using Update a card endpoint.
`BLOCKED`	The card was blocked by Airwallex due to suspicious activity.	Contact Airwallex to re-activate (`ACTIVE`) or cancel (`CLOSED`) the card.
`LOST`	The card has been reported as lost to Airwallex.	Contact Airwallex or use Update a card endpoint to cancel (`CLOSED`) the card.
`STOLEN`	You've reported a stolen card to Airwallex.	Contact Airwallex or use Update a card endpoint to cancel (`CLOSED`) the card.
`CLOSED`	You've cancelled a pending, active, or inactive card using Update a card endpoint or Airwallex has canceled a lost, stolen, or blocked card.	No action needed.
`FAILED`	The request to create a card using Create a card failed.	Fix any errors and re-submit the request.
`EXPIRED`	This status is unused because Airwallex handles the card expiration process by automatically renewing the card for an additional 3 years. The primary account number (PAN) remains the same, the expiry date and CVV will be updated. The associated `card_id` remains unchanged throughout the renewal process.	N/A