Last updated: 19 May 2025

*This version of the Fee Schedule is effective from:

(a) 1 June 2025, for customers signing up on or after this date.

(b) 1 July 2025, for customers signing up before 1 June 2025.

The previous version of the Fee Schedule can be viewed here.

Subscription Fee

Notes:

[1] Subscription fees for Explore and Grow plans (if any) are per entity while the subscription fee for the Accelerate plan is per Organisation (i.e., covers all group entities).

[2] These fees exclude GST (where applicable) and any transaction-specific fees that are applicable as outlined below.

[3] Moving from one plan to a lower-priced plan will take effect at the end of your then-current billing cycle, while upgrades will take effect immediately.

FX Conversion Services, Payout Services and Collection Services

Notes:

Effective 29 April 2024: For FX Conversions in Major Currencies that are required as a result of amendments or cancellations, the above FX margin will apply. For currencies other than the Major Currencies (which cannot be held in the Wallet), the FX margin applied to the original conversion will be used.

[1] The customer mark-up / margin will be included as the FX Exchange Rate that is used to convert one currency for another currency. If any currency is not listed, it will be treated as an “other currency”.

[2] The Quotes mark-up / margin will be included in addition to the customer mark-up / margin in FX Rates [1] as the FX Exchange Rate that is used to convert one currency for another currency. This feature is only available for customers on API version 2024-06-30 or later.

[3] SHA: Both the client (sender) and beneficiary will pay fees to the sending bank i.e. fees for the outgoing transfer. Beneficiaries will receive the amount transferred less the intermediary banks' fees.

[4] OUR: The client pays for the wire transfer fees charged by intermediary banks.

[5] These fees are applicable to customers across Explore, Grow, Accelerate, and Custom Plans, and are exclusive of GST (where applicable).

Online Payments Services

The following pricing is quoted on a 'blended' pricing basis for Local Payment Methods. The General Fees specified, except for the Foreign Currency Settlement Fee, are applicable to the acceptance of Local Payment Methods. All fees set out in this schedule are exclusive of GST (if applicable), unless otherwise indicated.

Defined terms in this Fee Schedule have the meaning given to them in Airwallex’s Online Payment Terms, which can be found here: https://www.airwallex.com/sg/terms.

1. General Fees

Notes:

[1] These fees exclude any additional fees or charges imposed by a Network. Such fees and charges will be passed onto you by Airwallex.

[2] The Foreign Currency Settlement Fee is not applicable to Transactions made by Local Payment Methods. The Foreign Currency Settlement Fee and the FX Conversion Fee are separate fees.  Depending on the specific foreign currencies involved in a Transaction, only one of these would be charged at once.

[3] Account Updater automatically updates your customers’ saved card information for Visa and Mastercard cards. The fee only applies to Enterprise customers. This feature is enabled by default to increase transaction success rates. To disable this, contact your Account Manager. 

Some of these fees may appear as one combined fee on your invoice. For example, an International Card transaction may appear as one fee that combines the Payment Method Fee and Foreign Currency Settlement Fee in the same line item. If you have any questions about the fees on your invoice, please contact us and we can help clarify any questions.

[4] These fees are applicable to customers across Explore, Grow, Accelerate, and Custom Plans, and are exclusive of GST (where applicable).

2. Pre-chargeback Service Fees

The following fees apply: 

[1] These fees are applicable to customers across Explore, Grow, Accelerate, and Custom Plans, and are exclusive of GST (where applicable).

3. Payment Method Fees (Blended)

[1] These fees are applicable to customers across Explore, Grow, Accelerate, and Custom Plans, and are exclusive of GST (where applicable).

4. Local Payment Methods (Blended)

[1] These fees are applicable to customers across Explore, Grow, Accelerate, and Custom Plans, and are exclusive of GST (where applicable).

5. Subscription Management (API only)

[1] These fees are applicable to customers across Explore, Grow, Accelerate, and Custom Plans, and are exclusive of GST (where applicable).

6. Spend

Notes:

[1] Fees are exclusive of GST (where applicable).

[2] Expense management includes managing expenses incurred on cards as well as out-of-pocket reimbursements.

[3] An active spend user is defined as any user who is an active employee cardholder OR submits, approves, or pays a card expense or reimbursement OR submits, approves or pays a bill in the Billing Period. Billing Period defined as the interval of time between the start and end of your subscription. Billing period, also referred to as billing cycle, is monthly based on your subscription start date.

Further, an Employee Cardholder is active if they have been verified and has an Employee Card that has not been canceled or has not expired for the relevant billing period.

If you have any questions about the fees deducted from your Airwallex account, please contact us and we can help clarify any questions. For more information on billing, please see our Expenses FAQs.