United States (US_ACH_DEBIT)
To add funds to their connected accounts via ACH direct debit, your customers must first link their United States external bank accounts based on the requirements mentioned in Linked Accounts.
Before any ACH direct debit is processed, the owner of the external bank account must authorize Airwallex to directly debit the account on your behalf, in compliance with the NACHA Rules. A copy of the authorization will be sent by Airwallex via email to the bank account owner, and is stored and made available to be shared with the customer at all times.
The following is a guide to building your native scale experience for your connected account customers to link their external bank account and sign the mandate/agreement.
1. Linking an external bank account
The title should clearly inform your connected account customers that they are linking an external bank account to set up direct debit.
You must ask the external bank account owner (or display their previously entered):
- Bank account name
- Bank account number
- ACH routing number (only required if
MICRO_DEPOSIT
is set as thepreferred_verification_type
) - Bank account owner email address
3. Confirmation of direct debit set up
If the linked account was created using PLAID
as the preferred_verification_type
, you must provide a confirmation page to your connected account customers at the end of the process to inform them that direct debit has been successfully set up for the linked bank account.