Terms & Policies

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Airwallex Spot FX Cashback Promotion

Promotion Terms

1) What these Terms cover. These terms and conditions (‘Terms’) apply to the participation in the Airwallex Spot FX Cashback Promotion (‘Promotion’) operated by Airwallex (UK) Limited (‘Airwallex’, ‘us’, ‘our’ or ‘we’). Capitalised terms that are used but not expressly defined below have the meanings given to them in our Payout and FX Terms.

2) Participation in the Promotion. This Promotion is available on an invite-only basis at Airwallex’s sole discretion. Only Airwallex customers whose country of residence is the United Kingdom and who receive a personalised invitation by email to participate in the Promotion are permitted to participate in the Promotion. We reserve the right to hold void, cancel, suspend, or amend the Promotion where it becomes necessary to do so.

By participating in the Promotion, you (‘you’ or ‘your’) agree to these Terms.

3) Promotion period. The Promotion commences on 1 July 2021 and may be discontinued by Airwallex at any time in its sole discretion.

4) Eligibility criteria. To be eligible to participate in the Promotion:

(a) You must have successfully opened an Airwallex account using the unique URL for signup. If you are successful, you will receive an email from us confirming that your Airwallex account has been activated and is ready to be used (Email Confirmation).

(b) You must not be an existing customer of Airwallex or an existing customer of any affiliate of Airwallex. If a related party of an approved applicant signs up for an Airwallex account, Airwallex reserves the right to offer the Promotion to only one of the approved applicants at Airwallex’s discretion.

5) The Promotion. The Promotion allows eligible Airwallex customers to receive a cashback for the standard customer mark-up/margin fees on the first GBP £10,000 (or equivalent) (FX Promotional Limit) of spot FX conversions that they make using their Airwallex account within the first 30 days of the date of the Email Confirmation (Cashback), including the date of the Email Confirmation (30 Day Period). Eligible Airwallex customers who participate in the Promotion will receive a Cashback within 30 days of the calendar month following the expiry of the 30 Day Period, in the form of a credit into their Wallet. Airwallex’s standard rates for spot FX conversions will apply after the expiry of the 30 Day Period, or if you reach the FX Promotional Limit (whichever occurs earlier).

For example:

If you receive your Email Confirmation on 15 July 2021, your 30 Day Period commences on 15 July 2021 and expires at 11.59 pm (BST) on 13 August 2021.

During the 30 Day Period, if you make the equivalent of GBP £5,000 of spot FX conversations at our standard rate of 0.5%, you will receive GBP £255.00 (being the applicable Cashback) in your Wallet by no later than 5.00 pm (BST) on 14 September 2021.

Alternatively, if you make the equivalent of GBP £15,000of spot FX conversions at our standard rate of 0.5% by 27 July 2021:

(a) you will be charged at our standard rate (0.5% or 1%, as applicable) for GBP £5,000 of those conversions; and

(b) you will receive GBP £50.00 (being the maximum applicable Cashback, capped at the FX Promotional Limit) in your Wallet by no later than 5.00 pm (BST) on 14 September 2021.

6) How will Airwallex calculate the FX Promotional Limit? Airwallex will calculate the FX Promotional Limit by reference to the currency sold to Airwallex. For example, if an approved customer converts EUR to USD, Airwallex will calculate the GBP equivalent amount of the EUR, where the EUR is the currency sold to Airwallex in this example. Airwallex at its sole discretion may include refunds, reversals, cancellations, mistaken payments and other similar transactions in the calculation of the FX Promotional Limit.

7) Your acceptance and agreement. You are deemed to have accepted and agreed to be bound by these Terms from the earlier of:

(a) the date on which you confirm to us in writing of your acceptance; and

(b) the date of the Email Confirmation.

8) Exclusions. You may not use any other promotions, discounts or offers from us in conjunction with the Promotion, unless specified by Airwallex. The Promotion does not extend to any customer mark-up/margin or other mark-up/margin that may be applicable in connection with customers approved to make FX Conversions through a Lock FX or Forward Contract.

9) Termination. These Terms and your participation in the Promotion (including any entitlement to a Cashback) will automatically terminate if your customer agreement as an Airwallex customer is terminated during the 30 Day Period.

10) Other.

(a) Any personal information that you may provide to us through your participation in the Promotion will only be used in accordance with our Privacy Policy.

(b) We may assign or transfer our rights and obligations under these Terms to another entity by posting on this webpage if this happens.

(c) You may only assign or transfer your rights or obligations under these Terms to another entity if we agree in writing.

(d) These Terms are agreed between you and us and no other person has any rights to enforce any of them.

(e) These Terms will be construed in accordance with, and governed exclusively by English law and the English courts shall have exclusive jurisdiction to determine all disputes in relation to it.

11) How to contact Airwallex about the Promotion. You can contact us by:

(a) email: [email protected]; or

(b) sending us a message through the contact links on our website www.airwallex.com.

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