Terms & Policies

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Connection Terms

Last updated: 27 March 2022

  1. Airwallex will provide Customer with data associated with their Airwallex accounts from within the Airwallex ecosystem (“Airwallex Account Data”) to you via a third party (“Third Party”) through an application provided by that Third Party (“Third Party App”).

  2. You have entered into a separate agreement with the Third Party for certain services (the "Third Party Terms").

  3. By instructing Airwallex to connect your Airwallex Account to the Third Party App (the “Connection Services”) you agree to be bound by these terms and conditions ("Connection Terms").

  4. Billpay Services. Airwallex supports customers with managing and paying their supplier bills with a bill payment solution (“Billpay Services”). You acknowledge that from time to time Airwallex may enter into a separate agreement directly with any such Third Party whereby they will perform certain aspects of the BillPay Services provided by us to you, in order for you to be able to connect those services with the Third Party App. In order for us to provide the Billpay Services we will exchange data with the Third Party to enable the Third Party, on our behalf, to:

4.1. Assist with your payments by exchanging payment information; and

4.2. Manage your payment beneficiaries.

  1. These Connection Terms constitute Additional Terms that apply to Connection Services and are incorporated to form a part of the Payout and FX Terms that are applicable to you as if set out in such Payout and FX Terms in full. To the extent of any inconsistency with the applicable Payout and FX Terms, these Connection Terms will prevail to the extent the inconsistency relates to the rights and obligations as set out in these Connection Terms.
  2. You undertake and warrant on a continuing basis whilst using the Connection Services that:

6.1. You comply with all Applicable Laws on data protection and, to the extent required, have obtained all necessary consents and approvals necessary for Your use of the Third Party App and the Connection Services.

6.2. You have granted all necessary authority to the Third Party to receive the Airwallex Account Data.

  1. You acknowledge and agree that by connecting your Airwallex Account to your Third Party Account:

7.1. Airwallex is not responsible, nor liable for the use, processing or security of the Account Data after having sent the Account Data to the Third Party.

7.2. You instruct Airwallex to share - and thereby process - your Account Data with the Third Party on a continuous basis until such time you withdraw your instruction in accordance with paragraph 9. below.

7.3. Airwallex can rely on the authenticity of instructions received in your name if such instructions are received by Airwallex via the Airwallex Webapp.

  1. You acknowledge and agree that:

8.1.1. we have no control over or responsibility for the actions or failures of a Third Party for services that they provide directly to you under any Third Party Terms Agreement.

8.1.2. In the event of any complaint or dispute between you and the Third Party, you must settle the dispute directly with the Third Party in accordance with your Third Party Terms Agreement. Such disputes cannot be dealt with under these Connection Terms.

  1. Disconnection.

9.1. You can request disconnection of the Connection Services (including Billpay Services) at any time by making a disconnection request in the Airwallex webapp.

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