&you modernises finance to scale regionally with Airwallex

Introducing &you

Launched in the Philippines in 2025, &you is a telehealth platform on a mission to make healthcare accessible for all. Even before launch, &you had 10,000 people on its waitlist and pre-seed funding secured. 

But scaling globally takes more than just early momentum. As &you grew alongside its parent company, RX Ventures, the group needed financial infrastructure that could operate across Singapore and the Philippines, without having to build separate banking stacks per entity.

The challenge

Traditional banking infrastructure wasn’t able to meet &you’s operational needs. As a digital marketplace, the business needed to collect, move, and manage money across currencies, entities, and markets – quickly and predictably. But traditional banking systems introduced delays, hidden costs, and operational friction at every step.

Slow and expensive cross-border transfers

&you collects patient payments in PHP and pays out to doctors and healthcare vendors across Southeast Asia. The business model depends on paying partners quickly and predictably, but legacy banking systems made this difficult.

Opening a local bank account meant branch visits, physical signatures, and weeks of administrative back-and-forth before the team could start receiving overseas funds. To keep the business running, payments had to be routed to a personal bank account, exposing the company to legal and operational risk.

Intermediary bank fees meant that &you’s overseas providers often received less than expected. The finance team was constantly chasing shortfalls – sending proof-of-payment emails, reconciling gaps, and arranging top-ups.

Emil Eriksen

Founder of &you

"We were at the mercy of the SWIFT network. We didn't know how much money would actually land. We'd send US$1,000 to a vendor, and they'd receive US$965 because three different intermediary banks took a cut along the way. We spent hours just emailing payment confirmations trying to prove we sent the full amount."

RX Ventures also receives investor funding in USD, while &you's operating costs run largely in PHP.  On top of that, most of &you’s local providers preferred to be paid out quickly via digital wallets like GCash or Maya, but traditional banking systems only offered SWIFT. Payments took 3–5 days to arrive, and moving funds between RX Ventures’ Singapore entity and its Philippine operations meant paying FX fees of up to 1.5% on every transfer – leakage the early-stage venture couldn't afford.

No scalable way to manage spend or track cash flow

The friction didn’t stop at cross-border payments. Getting a corporate card from a Philippine bank required posting 100% cash collateral upfront, locking up working capital. As a workaround, the &you team shared a single physical card across departments, which meant that if Meta Ads had a payment issue, AWS and Zoom went down too.

With payments and spend sitting across disconnected systems, the finance team was logging into multiple systems and stitching together spreadsheets just to get a view of global finances.

The solution

One financial infrastructure across markets and entities

As RX Ventures expanded across Southeast Asia, the team needed financial infrastructure that could operate seamlessly across entities, markets, and currencies.

With Airwallex, the group brought its Singapore headquarters and Philippines operations onto a single platform. Finance can now see balances across entities and currencies in real time, allowing the team to identify idle funds across the business and move capital where it's needed instantly.

Airwallex supports the full flow of money across the business. With Global Accounts, &you gets local bank details in the US, UK, and Australia without in-person branch visits or notarised documents. International payments to vendors now settle through local rails like InstaPay and PESONet, with 93% of transfers arriving within hours. Faster payouts help &you attract top-tier healthcare providers, and RX Ventures can operate without holding a 30-day cash buffer while waiting for transfers to clear. 

The team can also receive PHP and pay local providers without forced currency conversions, helping &you preserve margins while moving money across markets.

Emil Eriksen

Founder of &you

"Airwallex doesn't treat cross-border like an exception. It's built for it. That's the difference between a bank that tolerates international operations and a platform designed for them."

The same infrastructure powering cross-border payments also gives the team real-time control over company spend. With Airwallex Corporate Cards, the &you team can generate virtual cards instantly without tying up working capital and set up custom spending limits for each department. 

Every transaction appears in a single dashboard, giving finance real-time visibility across cards and entities. This eliminated the manual reconciliation that once stretched month-end closing out to over a week.

The result

RX Ventures built its financial operating system on Airwallex, giving &you and every brand in its portfolio a unified platform that works across markets and entities. 

• &you cut account opening times by 98% by completing KYC online. What used to take 3–4 months now takes 48 hours, with local account details in multiple currencies available within two days.

• &you cut international transaction costs by 80% by eliminating US$30–45 wire fees and accessing mid-market FX rates with Airwallex. A US$1,000 payout that used to set the team back by up to US$60 now costs less than US$5.

• Finance eliminated 100% of foreign card transaction fees on software subscriptions. For every US$10,000 spent on SaaS, &you saves US$350 that was previously going to bank charges.

• Treasury unlocked operating capital by removing the need for a 30-day cash buffer. Same-day settlements enable a leaner balance sheet and better capital efficiency.

Emil Eriksen

Founder of &you

"We moved from trying to minimise bank fees to using financial speed as a competitive advantage. When you can pay providers same-day using their preferred method, it changes your ability to recruit and retain the best options for your platform."

For &you, finance went from playing defence to driving growth. The team that used to spend days managing cross-border payments and reconciling spreadsheets now manages multi-currency flows in real time. That means more time to focus on what actually matters: scaling healthcare access across Southeast Asia. 

As the telehealth brand sets its sights on Singapore and Malaysia next, &you can expand using the same financial infrastructure already running across its markets and entities – giving the team the confidence to scale.

This publication does not constitute legal, tax, or professional advice from Airwallex, nor does it substitute seeking such advice, and makes no express or implied representations / warranties / guarantees regarding content accuracy, completeness, or currency. If you would like to request an update, feel free to contact us at [[email protected]]. Airwallex (Singapore) Pte. Ltd. (201626561Z) is licensed as a Major Payment Institution and regulated by the Monetary Authority of Singapore.