Search...
Log inGet started
Airwallex logo
Home
Core API
Payments
Transactional FX
Payouts
Issuing
Back to home
OverviewUnderstanding Payments for PlatformsChoose your Payments for Platforms solution
Use cases
Hold & convert funds
Risk
RFI (Request for Information)
Handle KYC RFI
Handle Transaction RFI

RFI (Request for Information)

As part of reviewing customer profiles and activity, Airwallex may request additional information about an account or transaction by raising a Request for Information (RFI). The RFI may contain one or more follow up questions if more clarification is needed.

You can use Airwallex's RFI API endpoints to build your own tailored experience for users to handle requests for information (RFI). This can be used directly for RFIs related to your own account, or RFIs related to your connected accounts (using the x-on-behalf-of header).

Choose one or more from the following supported RFI types:

  • KYC RFI used to request information on connected accounts for successful account activation. See Handle KYC RFI.
  • Transaction RFI used to request information on transactions for risk assessment. See Handle Transaction RFI.