Issuing
Card Status Webhooks
| Web app Label | Event Type | Description |
|---|---|---|
| Cards -> Card Pending | issuing.card.pending | Card creation is pending and is under review. |
| Cards -> Card Failed | issuing.card.failed | The request to create a card using Create a card failed. |
| Cards -> Card Active | issuing.card.active | The card is active and can be used for transactions. |
| Cards -> Card Inactive | issuing.card.inactive | The card is successfully frozen and cannot be used for transactions. However, it can be unfrozen and used again. |
| Cards -> Card Blocked | issuing.card.blocked | The card is in a suspended state as Airwallex has blocked the card. |
| Cards -> Card Lost | issuing.card.lost | The card is marked as lost. |
| Cards -> Card Stolen | issuing.card.stolen | The card is reported as stolen. |
| Cards -> Card Closed | issuing.card.closed | The card is cancelled. This is a terminal state. |
| Cards -> Card Expired | issuing.card.expired | The card has expired. |
For more details on card status transitions and next steps, please refer to the card status descriptions .
Card Delivery Status Webhooks
| Web App Label | Event Type | Description |
|---|---|---|
| Cards -> Card modified | issuing.card.modified | Please refer to the delivery status descriptions and next steps here . |
Cardholder Status Webhooks
| Web App Label | Event Type | Description |
|---|---|---|
| Cardholder -> Cardholder Incomplete | issuing.cardholder.incomplete | Cardholder needs to provide additional details and pass the review process. |
| Cardholder -> Cardholder Pending | issuing.cardholder.pending | Cardholder needs to pass the review process before accessing card details. |
| Cardholder -> Cardholder Ready | issuing.cardholder.ready | Cardholder has passed the review process and is ready to be issued cards. |
| Cardholder -> Cardholder Disabled | issuing.cardholder.disabled | Cardholder has been disabled. |
| Cardholder -> Cardholder Deleted | issuing.cardholder.deleted | Cardholder has been deleted from the account. |
Reissuance Webhooks
| Web app Label | Event Type | Description |
|---|---|---|
| Cards -> Successful card reissuance | issuing.reissue.succeeded | Successful reissue of an existing card. |
Transaction Webhooks
| Web app Label | Event Type | Description |
|---|---|---|
| Cards -> Successful card transaction | issuing.transaction.succeeded | Successful transaction on an issued card. |
| Cards -> Failed card transaction | issuing.transaction.failed | Failed transaction on an issued card. |
Dispute Webhooks
| Web app Label | Event Type | Description |
|---|---|---|
| Cards -> Dispute draft created | issuing.transaction_dispute.created | The dispute draft is successfully created. It can be submitted to Airwallex once ready. |
| Cards -> Dispute draft expired | issuing.transaction_dispute.expired | There is no dispute rights as the validity period is over. |
| Cards -> Dispute submitted to Airwallex | issuing.transaction_dispute.submitted | The dispute is successfully submitted to Airwallex. |
| Cards -> Dispute rejected by Airwallex | issuing.transaction_dispute.rejected | The dispute is rejected by Airwallex. You may attempt to resubmit based on the feedback provided. |
| Cards -> Dispute canceled | issuing.transaction_dispute.canceled | The dispute is successfully canceled. |
| Cards -> Dispute submitted to the card scheme | issuing.transaction_dispute.accepted | The dispute is submitted to the card scheme. |
| Cards -> Dispute won | issuing.transaction_dispute.won | The dispute is won. |
| Cards -> Dispute lost | issuing.transaction_dispute.lost | The dispute is lost. |
| Cards -> Dispute update_history object is updated | issuing.transaction_dispute.modified | The dispute notes is updated and there may be actions to take. |