Terms & Policies
IMPORTANT NOTE:
THESE AIRWALLEX (ISRAEL) LTD. TERMS AND CONDITIONS WILL APPLY FROM THE MIGRATION DATE THAT WILL BE NOTIFIED TO YOU.
Prior to the migration date the Services are provided by Airwallex (UK) Limited and the Airwallex (UK) Limited terms and conditions will apply. Please note that by accepting these terms and conditions you acknowledge that your customer account will be migrated from Airwallex (UK) Limited to Airwallex (Israel) Ltd. and in some instances this will mean you will receive less than 60 days notice with respect to the migration of your customer account.
Fee Schedule (IL Customers)
Fee Schedule
Last updated: 21 January 2026
The following fees and charges apply with respect to customers of Airwallex (Israel) Ltd. that are incorporated in Israel.
Business Account
Description | Standard Fee (USD) |
FX Rates* [1] | |
Customer Mark-Up / Margin (AUD, USD, HKD, CNY, JPY, EUR, GBP, CAD, CHF, NZD, SGD) | 0.50% |
Customer Mark-Up / Margin (MYR, IDR, KRW, PHP, THB, VND, INR, NPR, PKR, BDT, TRY, LKR and all other currencies) | 1.00% |
FX Quotes** [2] | |
1-Minute Quote Validity | 0.02% |
15-Minute Quote Validity | 0.08% |
30-Minute Quote Validity | 0.10% |
1-Hour Quote Validity | 0.12% |
4-Hour Quote Validity | 0.20% |
8-Hour Quote Validity | 0.25% |
24-Hour Quote Validity | 0.30% |
Scheduled Conversions [5] | |
Scheduled conversion markup | 0.20% |
Collections | |
Global Account Creation Fee | USD 1 |
Global Account Receiving Funds Fee | 0.60% for KRW and VND collections 0.30% for PHP collections Local - USD 5 SWIFT - USD 15 Fedwire - USD 10 |
Transfers | |
Transfers in CNY | 0.10% |
Local Transfer Fee (incl. BPAY and FPS) | USD 5 |
SWIFT (SHA) Transfer Fee (incl. RTGS and FedWire)*** [3] | USD 15 per transfer |
SWIFT (OUR) Transfer Fee*** [4] | USD 25 per transfer |
Other Fees & Charges | |
Break Costs | Varies |
API Integration Set Up Fee | To be advised. |
Notes:
For FX Conversions in Major Currencies (which can be held in the wallet) that are required as a result of amendments or cancellations, the above FX margin will apply. For currencies other than the Major Currencies (which cannot be held in the Wallet), the FX margin applied to the original conversion will be used.
*[1] The customer mark-up / margin will be included as the FX Exchange Rate that is used to convert one currency for another currency. If any currency is not listed, it will be treated as an “other currency”.
** [2] The Quotes mark-up / margin will be included in addition to the customer mark-up / margin in FX Rates as the FX Exchange Rate that is used to convert one currency for another currency. This feature is only available for customers on API version 2024-06-30 or later.
*** [3] SHA: Both the client (sender) and beneficiary will pay fees to the sending bank i.e. fees for the outgoing transfer. Beneficiary will receive the amount transferred less the intermediary banks' fees.
**** [4] OUR: The client pays for the wire transfer fees charged by intermediary banks.
[5] Scheduled conversions allows you to book future-dated conversions up to 90 days in advance, and lock-in the exchange rate with a partial prepayment. The markup for scheduled conversion will be in addition to the standard FX markup.
Spend
Tier | Standard Fee (ILS) |
Automatic Conversion | |
Automatic conversion fee [1] | 1.00% |
[1] Automatic conversions allow you to spend on your Card if you don’t hold sufficient levels of the currency you are trying to spend with, but you hold sufficient funds in your home currency to cover the transaction. This is an optional feature. Automatic conversions use your home currency to help prevent Card payments from failing. If you have insufficient funds to complete a Card transaction involving 1 of the 10 currencies listed below, we will use the available funds in your home currency. The 10 currencies are AUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, SGD, and USD. We will first check if sufficient funds are available in your transaction currency's balance in your Wallet. If the transaction currency is not sufficient, we will check whether your home currency's balance can cover the entire transaction amount. If it can, we will deduct the transaction amount from your home currency balance at the prevailing FX rate plus an auto-conversion fee.
Payment Acceptance
The following pricing is quoted on a blended pricing basis for Cards and Local Payment Methods. The general fees specified, except for the Foreign Currency Settlement Fee, are applicable to both the acceptance of Cards and Local Payment Methods. All fees set out in this schedule are VAT exclusive, unless otherwise indicated. For interchange++ pricing, please reach out to our sales team.
Defined terms in this Fee Schedule have the meaning given to them in Airwallex’s Payment Terms, which can be found here: https://www.airwallex.com/il/terms/payment-terms
1. General Fees
Description | Airwallex Fee [1] | Charging Method |
Domestic Gateway Fee (incl. fraud & 3DS) | ILS 1 | per attempted or actual Domestic Transaction |
International Gateway Fee (incl. fraud & 3DS) | ILS 1.25 | per attempted or actual International Transaction |
Foreign Currency Settlement Fee* | 1.00% | per settlement of a non-ILS Transaction in the same non-ILS currency |
FX Conversion Fee* | 2.00% | per conversion of a Transaction currency into the Settlement Currency |
Refund Fee^ | ILS 1 | per Refund request |
Chargeback Fee^ | ILS 60 | per Chargeback request |
Success Fee** | 25.00% of disputed amount with a maximum of USD 200.00 (or local currency equivalent) | per successful challenge of a Chargeback request with the assistance of our AI Dispute Automation Product. |
Account Updater Fee [1] | ILS 1 | per Card update |
* The Foreign Currency Settlement Fee is not applicable to Transactions made by Local Payment Methods. The Foreign Currency Settlement Fee and the FX Conversion Fee are separate fees.
^ These fees exclude any additional fees or charges imposed by a Network. Such fees and charges will be passed onto you by Airwallex.
** The Success Fee is charged (i) when the Customer challenges a Chargeback request by filing a dispute report with the assistance of the AI Dispute Automation Product and (ii) the challenge is accepted and the disputed amount is paid out to the Customer.
[1] Account Updater automatically updates your customers’ saved card information for Visa and Mastercard cards. The fee only applies to Enterprise customers. This feature is automatically enabled once the merchant's payment acceptance volume with Airwallex surpasses USD 10k, to enhance the transaction success rates. To disable this, contact your Account Manager.
2. Pre-chargeback Service Fees
Description | Standard Fee (ILS) [1] | Charging Method |
Visa rapid-dispute-resolution (RDR) Service Fee | ILS 50 | per RDR case |
Collaboration Resolution Fee | ILS 85 | per accepted Collaboration case |
[1] Above Pre-Chargeback Fee is applicable to customers across Explore, Grow, Accelerate and Custom Tiers.
3. Payment Method Fees (Blended)
Description | Airwallex Fee | Charging Method |
Domestic Cards - Visa, Mastercard | 1.15% | per Transaction |
International Cards - Visa, Mastercard | 3.40% | per Transaction |
4. Local Payment Methods (Blended)
Description | Airwallex Fee [1] | Charging Method |
Other payment methods: Refer to: https://www.airwallex.com/online-payments-capability |
[1] Some of these fees may appear as one combined fee on your invoice. For example, an International Card transaction may appear as one fee that combines the Payment Method Fee and Foreign Currency Settlement Fee in the same line item. If you have any questions about the fees on your invoice, please contact us and we can help clarify any questions.
5. Subscription Management
Description | Standard Fee [1] | Charging Method |
Collect recurring subscription payments from your customers | 0.50% | per successful transaction |
6. Custom URL Payment Links
Description | Standard Fee (ILS) [1] | Charging Method |
Customized URL for payment links | ILS 35 | per custom link per month |
[1] Above Custom URL Fee is applicable to customers across Explore, Grow, Accelerate and Custom Tiers.