Terms & Policies

Airwallex Borderless Card up to 20% Cash Rebate on Agoda Spending

Last updated: 24 November 2022

These terms and conditions (‘Terms’) apply to your participation in the Airwallex Borderless Card Agoda Spending Rebate Promotion (‘Promotion') operated by Airwallex (Hong Kong) Limited (‘Airwallex’, ‘us’, ‘our’ or ‘we’). These Terms shall form part of any applicable agreements (‘Customer Agreements’) governing the use of card products issued by Airwallex to you and/or your employees (‘Airwallex Employee Card’) and shall be construed accordingly. Capitalised terms used below shall have the same meaning given to them in the Customer Agreements unless otherwise defined in the Terms.

By participating in the Promotion and/or receiving the Cashback (as defined below), you agree to these Terms.

Who is eligible to participate in the Promotion?

You are eligible to participate in the Promotion and become an ‘Eligible Customer’ if all of the following requirements are satisfied:

a. you have received an invitation directly from Airwallex (‘Invitation Link’) to participate in the Promotion;

b. you have enrolled in the Promotion through the Invitation Link and signed up as a new customer of Airwallex between 1 December 2022 and 28 February 2023 (both dates inclusive);

c. you have been onboarded by Airwallex following satisfaction of all requirements from Airwallex (including the onboarding Know Your Customer (KYC) requests) on or before 31 March 2023 (‘Onboarding’);

d. you are a company incorporated in Hong Kong with a valid business registration certificate to carry on business in Hong Kong;

e. at the time of your enrollment in the Promotion, you are not an existing customer of Airwallex and / or its affiliates (collectively the ‘Airwallex Group’) and you have not, at any time previous to your enrollment in the Promotion, been a customer of the Airwallex Group; and

f. you have received an email confirmation from Airwallex that you have successfully enrolled in the Promotion.

Airwallex reserves the right to determine who it invites to participate in the Promotion.

What is the Promotion?

Eligible Customers are entitled to enjoy Cashback on Eligible Transactions during the Promotion Period (all capitalised terms used in this paragraph (except Eligible Customers) are defined below).

What is Cashback?

Eligible Customers are entitled to receive a cash rebate ('Cashback') in Hong Kong Dollar ('HKD') equal to twenty (20) percent of the net amount of the Eligible Transaction (after deduction of any applicable discount), up to a maximum amount of: (i) HKD2,000 per Airwallex Employee Card; and (ii) HKD10,000 per Eligible Customer.

When will you receive Cashback?

Cashback on any Eligible Transaction will be credited to the Eligible Customer’s Airwallex account on or before 30 June 2023. Any decimal place for Cashback will be rounded down to the nearest integer.

If you close your Airwallex account, we will be unable to pay your Cashback. Your Airwallex account must be in good standing to receive your Cashback.

What are Eligible Transactions?

Eligible Transactions’ are bookings made during the Promotion Period on www.agoda.com/airwallex (‘Site’) and paid for using an Airwallex Employee Card for accommodations in worldwide destinations for any period of stay between 1 December 2022 and 31 May 2023 and flights for journeys within the period between 1 December 2022 and 31 May 2023 (both dates inclusive).

When is the Promotion Period?Promotion Period’ commences on 1 December 2022, 00:00 Hong Kong time and ends on 31 March 2023, 23:59 Hong Kong time (both dates inclusive), unless otherwise extended or shortened by Airwallex.

Is there any cost to participate in the Promotion? Airwallex does not charge you any cost, fee or expense to participate in the Promotion.

What are some other restrictions you should know? This Promotion is not available in conjunction with other offers, packages or promotions as may be launched by Airwallex from time to time, unless specified by Airwallex.

Eligible Transactions exclude transactions including but not limited to those expressly prohibited under and not supported by our Services pursuant to the Customer Agreements and/or the Acceptable Use Policy and transactions of similar nature. Eligible Transactions also exclude unposted, cancelled, suspended, refunded, unauthorized, charge back transactions and any other transaction as designated by Airwallex from time to time.

The eligibility of transactions for the purpose of the Promotion is determined by Airwallex in its sole and absolute discretion from time to time. Airwallex shall not be liable to determine the eligibility of any transactions for the Promotion before they are made by the Eligible Customer.

Cashbacks may also be reversed by Airwallex if any Eligible Transactions (in full or in part) are subsequently, cancelled, suspended, frozen, reversed or refunded.

Cashback cannot be transferred to third parties or other accounts, or exchanged for any other gifts, returned or exchanged for other products or services.

Airwallex will not accept any liability if any information submitted by any third party service providers, network providers, software and applications (including but not limited to Visa) to Airwallex has been delayed, lost, invalid or unidentifiable due to any technical problems of the computers or networks. For more details on this topic, please refer to the Customer Agreements.

No person other than the Eligible Customer and Airwallex (includes its successors and assigns) will have any right under the Contracts (Rights of Third Parties) Ordinance (Cap 623) to enforce or enjoy the benefit of any of the provision of these Terms.

Indemnification The Eligible Customer shall indemnify, defend and hold harmless the Airwallex Group and its officers, directors, employees, advisors, agents, and subcontractors from and against any loss, damage or expense (including reasonable attorneys’ fees) incurred in connection with any claims, actions, demands, suits or proceedings made against the Airwallex Group by a third party or suffered by the Airwallex Group in connection with or as a result of the Eligible Customer’s breach of this Agreement, failure to comply with applicable law or the Eligible Customer’s use or misuse of the Promotion.

Termination and changes

The Promotion expires on 31 March 2023, 23:59 Hong Kong time, unless otherwise extended or shortened by Airwallex. Your participation in the Promotion is not guaranteed and may be revoked at any time in Airwallex’s sole and absolute discretion. Airwallex reserves the right to amend these Terms or cancel, suspend or amend this Promotion (or any part of it) at any time without prior notice. Should any disputes arise, the decision of Airwallex shall be final and conclusive.

For the avoidance of doubt, Airwallex reserves the right, at our sole and absolute discretion, to suspend or cancel offering the Promotion to you if we suspect that you are abusing or using the Promotion in a fraudulent or unlawful manner or for a fraudulent or unlawful purpose or if you are in breach of any of these Terms or the Customer Agreements or any of our terms and conditions you have agreed to with Airwallex. During the Promotion Period, in case of any fraud, abuse, reversal, cancellation or charge back of transactions in respect of which the relevant Cashback is awarded, Airwallex reserves the right to debit the equivalent amount of the relevant Cashback from the Eligible Customer's Airwallex account without prior notice.

Eligible Customers are required to keep records of the relevant Eligible Transactions. In case of any disputes, Airwallex reserves the right to require the Eligible Customer to provide such records or submit relevant documents or proofs for verification purpose. Submitted documents or proofs will not be returned. The decision of Airwallex regarding the eligibility of relevant transactions shall be final and conclusive.

In case of any conflict between these Terms and Customer Agreements, these Terms shall prevail.

Privacy & security

Any personal information that you provide to us will be used in accordance with our Privacy Policy.

Governing law

These Terms are governed by and construed in accordance with the laws of the Hong Kong Special Administrative Region.


For any enquiries, please call the enquiry hotline of Airwallex at +852 3690 2712 or 3690 9855.