Transaction and fee types
Transaction types
Learn about the different transaction types associated with the settlement report.
| Transaction type | Description |
|---|---|
| Payment | Includes payments made on cards or any other type of payment method. Any fees for payments in the same settlement batch are netted off the amount. |
| Refund | Payments you have refunded to your customers. Any fees for refunds in the same settlement batch are netted off the amount. |
| Dispute | Debits or credits to your balance when a customer disputes a payment or you have won a dispute. |
| Fees | Any fees that may not fall into the previous transaction types. |
| Split | Funds sent from your balance to the balance of connected accounts under your platform, if applicable. |
| Payment reserve hold | Temporarily reserved funds, calculated as a portion of your payment funds, to ensure coverage of potential chargebacks and refunds. |
| Payment reserve release | Release of funds held under payment reserves. |
Fee types
Learn about the different fee types associated with the settlement report and who imposes them:
| Fee type | Description | Imposed by |
|---|---|---|
| Payment method fee | Charged when a payment is successful. Applicable for merchants on blended and interchange++ pricing. The Foreign currency settlement fee is shown as a separate fee type. | Payment provider (e.g. card schemes) and Airwallex |
| Foreign currency settlement fee | Charged on successful payments settled like-for-like in a currency other than your local currency. Not charged when Airwallex converts the payment into another settlement currency, as the Airwallex FX conversion fee applies instead. Rates and exclusions are set out in your fee schedule. See Foreign Exchange (FX) fees. | Airwallex |
| Interchange fee | Interchange fee charged on successful transactions. Applicable for merchants on interchange++ pricing. | Payment provider (e.g. card schemes) |
| Scheme fee / Failed payment fee | Scheme fee charged on successful, failed or canceled transactions. Applicable for merchants on interchange++ pricing or using direct debit schemes. | Payment provider (e.g. card schemes) |
| Refund fee | Charged when a refund request is successful. | Airwallex |
| Gateway fee | Charged when a payment is attempted, regardless of whether the payment succeeds or fails. | Airwallex |
| 3DS authentication fee | Charged upon each 3DS authentication request. | Airwallex |
| Fraud service fee | May be charged when a payment is evaluated by Airwallex's risk engine to protect you against fraud. | Airwallex |
| Pre-chargeback resolution fee | Charged for usage of Verifi by Visa's Rapid Dispute Resolution service or Mastercard Collaboration service. | Service provider (e.g. Verifi) |
| Chargeback fee | Charged upon receipt of a chargeback request from the payment method provider. This fee is only charged once for a given dispute and differs by payment method. | Payment provider (e.g. card issuers) |
| RFI fee | Charged upon fulfillment of Request for Information (RFI) process from payment method provider. | Payment provider (e.g. card issuers) |
| Pre-arbitration fee | Charged upon receipt of pre-arbitration request from the payment method provider. Pre-arbitration happens after an escalation from the chargeback stage. Applicable for Mastercard only. | Payment provider (e.g. card schemes) |
| Unsecured fraud chargeback fee | Additional charge imposed by payment method provider for non-3DS authenticated chargebacks that are flagged as fraudulent. Applicable for Visa only. | Payment provider (e.g. card schemes) |
See also
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