Airwallex US State Licenses

Airwallex is registered as a Money Services Business at the federal level with the Financial Crimes Enforcement Network ("FinCEN"), which is a bureau of the United States Department of Treasury.

Airwallex is licensed as a money transmitter by the relevant state regulatory agency in the U.S. states listed below. Residents of certain states may have specific rights related to concerns or complaints about our services. Please refer to the states below for more information.

Jurisdiction	Regulatory Agency	License
Alaska	Alaska Dept of Commerce, Community and Economic Development Division of Banking and Securities 550 West Seventh Avenue, Suite 1940 Anchorage, AK 99501 (907) 269-4594	Money Transmitter License #AKMT-012843
Arkansas	Arkansas Securities Department Heritage West Building, Suite 300 201 East Markham Street Little Rock, AR 72201 (800) 981-4429	Money Transmitter License #118790
Arizona	Arizona Department of Financial Institutions 2910 North 44th Street, Suite 310 Phoenix, AZ 85108 (602) 771-2800	Money Transmitter License #1009014
Connecticut	Connecticut Department of Banking 260 Constitution Plaza Hartford, CT 06103-1800 (800) 831-7225	Money Transmission License #MT-1928093
Georgia	Georgia Department of Banking and Finance 2990 Brandywine Road, Suite 200 Atlanta, GA 30341-5565 (770) 986-1633	Seller of Payment Instruments #73562
Illinois	Illinois Department of Financial and Professional Regulation Division of Financial Institutions 320 W. Washington, Suite 500 Springfield, IL 62786 (888) 298-8089	Money Transmitter License #MT.0000379
Iowa	Iowa Division of Banking 200 E. Grand Avenue, Suite 300 Des Moines, IA 50309 (515) 281-4014	Money Services License #2020-0104
Kansas	Kansas Office of the State Bank Commissioner 700 S.W. Jackson, Suite 300 Topeka, KS 66603-3796 (785) 296-2266	Money Transmitter License #MT.0000178
Kentucky	Kentucky Department of Financial Institutions 1025 Capital Center Drive, Suite 200 Frankfort, KY 40601 (800) 223-2579	Money Transmitter License #SC726665
Maryland	Maryland Office of the Commissioner of Financial Regulation 500 North Calvert Street, Suite 402 Baltimore, MD 21202 (888) 784-0136	Money Transmitter License #12-1928093
Michigan	Michigan Department of Insurance and Financial Services Consumer Finance Section PO Box 30220 Lansing, MI 48909-7720 (877) 999-6442	Money Transmitter License #MT0022868
Minnesota	Minnesota Department of Commerce 85 7th Place East, Suite 500 St. Paul, MN 55101 (651) 539-1600	Money Transmitter License #MN-MT-1928093
Missouri	Missouri Division of Finance 301 West High Street, Room 630 P.O. Box 716 Jefferson City, MO 65102-0716 (573) 751-3242	Sale of Checks and Money Transmitter License #MO-21-8742
New Hampshire	New Hampshire Banking Department 53 Regional Drive Concord, NH 03301 (603) 271-3561	Money Transmitter License #23671-MT
New Jersey	New Jersey Department of Banking & Insurance Licensing Services Bureau – Banking P.O Box 473 Trenton, NY 08625-0473 (800) 446-7467	Money Transmitter License #2004389
New Mexico	New Mexico Financial Institutions Division 2550 Cerrillos Road, 3rd Floor P.O. Box 25101 (87504) Sante Fe, NM 87505 (505) 476-4885	Money Transmission License
North Dakota	North Dakota Department of Financial Institutions 2000 Schafer Street, Suite G Bismarck, ND 58501-1204 (701) 328-9933	Money Transmitter License #MT103642
Ohio	Ohio Division of Financial Institutions 77 South High Street, 21st Floor Columbus, OH 43215 (866) 278-0003	Money Transmitter License #OHMT191
Oklahoma	Oklahoma State Banking Department 2900 N. Lincoln Boulevard Oklahoma City, Oklahoma 73105 (405) 521-2782	Money Transmission License
South Carolina	South Carolina Attorney General Money Services Division P.O. Box 11549 Columbia, South Carolina 29211-1549 (803) 734-1221	Money Transmission License
South Dakota	South Dakota Department of Labor and Regulation Division of Banking 1601 N. Harrison Ave, Suite 1 Pierre, SD 57501 (605) 773-3421	Money Transmitter License #MT.2201
Utah	Department of Financial Institutions P.O. Box 146800 Salt Lake City, UT 84114 (801) 538-8830	Money Transmitter License #186
Vermont	Vermont Department of Financial Regulation 89 Main Street Montpelier, VT 05620-3101 (802) 828-3307	Money Transmitter #100-167
Washington	Washington Department of Financial Institutions Division of Consumer Services 150 Israel Road, S.W. Tumwater, WA 98501 (877) 746-4334	Money Transmitter (includes Currency Exchange) #550-MT-122534
Washington, D.C.	District of Columbia Department of Insurance Securities and Banking Bureau 1050 First Street NE, Suite 801 Washington, DC 20002 (202) 727-8000	Money Transmitter License #MTR1928093

NMLS

A majority of Airwallex US, LLC’s licenses are maintained in the National Multistate Licensing System & Registry, also known as NMLS. Information can be found at http://nmlsconsumeraccess.org/ by searching for our company by name (Airwallex US, LLC) or by NMLS license number (1928093).

Alaska	If your issue is unresolved by Airwallex when calling our support number at (855) 932-3331, please submit a formal complaint with the State of Alaska, Division of Banking & Securities. Formal complaints must be in writing, please download the form here. Formal complaint forms may be submitted via: Fax: (907) 465-1230 Email: [email protected] Mail: Division of Banking & Securities, P.O. Box 110807, Juneau, AK 99811-0807 If you have questions regarding formal complaints, please call (907) 465-2521.
Illinois	If you are an Illinois resident and would like to file a complaint against Airwallex’s money transmission services, please contact the Illinois Department of Financial Regulation at (888) 473-4858.
Maryland	The Commissioner of Financial Regulation for the State of Maryland will accept questions or complaints from Maryland residents regarding Airwallex at: Commissioner of Financial Regulation Attention Complaint Unit 500 North Calvert Street, Room 402 Baltimore, Maryland 21202 Toll-free telephone number: (888) 784-0136
Minnesota	To report fraud (suspected or otherwise), please contact Airwallex through our toll-free number at (855) 932-3331 or email customer service at [email protected]
Washington	Washington State residents are entitled to a refund only if they are the senders of the transaction as a customer of Airwallex, and are eligible to receive the full refund within ten (10) days of receipt of a written request for a refund unless the below occur: Funds have been transmitted and delivered to the beneficiary prior to receipt of the written request for a refund; Instructions have been given committing the transmitted funds to the designated beneficiary of the transaction prior to receipt of the written request for a refund; Airwallex has reason to believe that fraud occurred, is occurring, or may potentially occur as a result of transmitting funds as requested by the sender or refunding funds as requested by the sender; or Airwallex is otherwise prohibited by law from giving a refund.

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