Terms & Policies

Connected Account Terms


Last updated: 4 Nov 2024

Download PDF

TuningBill Connected Account User Terms and Conditions

This is a separate agreement between you (“Customer”, “you”) and the respective Airwallex entity as set out in the table below (“Airwallex”, “we” or “us”, and together with Customer, the “Parties”).

This agreement has two types of terms:

  1. Terms and policies applicable to all Customers
  2. Terms and policies applicable based on the place of registration of your business.

1. Terms and policies applicable to all Customers

Table 1

Customer TypeAgreement NameLinkDescription
All CustomersScale User TermsScale User TermsThis document is the agreement between you and Airwallex
Global Privacy PolicyGlobal Privacy PolicyThis document sets out how we handle your personal data
Global Privacy CentreGlobal Privacy CentreThis page answers commonly asked questions about privacy at Airwallex
Acceptable Use PolicyAcceptable Use PolicyThis policy sets out what you can and can’t do with Airwallex’s Services

2. Terms and policies applicable based on the place of registration of your business

Table 2

If you are a Customer registered in:Airwallex means‡:Airwallex AgreementsAdditional Policies and Consents
Any European Economic Area Member StateAirwallex (Netherlands) B.V.Region Specific Terms
https://www.airwallex.com/eu/nl/terms#region-specific-terms

Treasury Management Terms
https://www.airwallex.com/eu/nl/terms#treasury-management-terms

Cards & Spend Management Terms
https://www.airwallex.com/eu/nl/terms#cards-spend-management-terms
Apple Pay Terms
https://www.airwallex.com/eu/nl/terms#apple-pay-terms

Google Pay Terms
https://www.airwallex.com/eu/nl/terms#google-pay-terms

United Kingdom Israel, Switzerland, UAEAirwallex (U.K.) LimitedRegion Specific Terms
https://www.airwallex.com/uk/terms/region-specific-terms

Treasury Management Terms
https://www.airwallex.com/uk/terms/treasury-management-term

Cards & Spend Management Terms
https://www.airwallex.com/uk/terms/treasury-management-terms
Direct Debit Terms
https://www.airwallex.com/uk/terms/direct-debit-terms

Apple Pay Terms and Conditions
https://www.airwallex.com/uk/terms/apple-pay-terms-and-conditions

Google Pay Terms and Conditions
https://www.airwallex.com/uk/terms/google-pay-terms-and-conditions
United StatesAirwallex US, LLC and, for United States customers who receive certain payment and foreign exchange services from a foreign affiliate of Airwallex US: Airwallex (Hong Kong) LimitedGeneral Terms
https://www.airwallex.com/us/terms

Airwallex Service Agreement
https://www.airwallex.com/us/terms/airwallex-service-agreement

Treasury Management
https://www.airwallex.com/us/terms/treasury-management-terms

Commercial Entity Agreement with JP Morgan Chase
https://www.airwallex.com/us/terms/commercial-entity-agreement-jpm

Cardholder Terms (CFSB)
https://www.airwallex.com/us/terms/cardholder-commercial#cardholder-terms
Privacy Policy (CSFB)
https://www.airwallex.com/us/terms/privacy-policy-CFSB#privacy-policy

Electronic Communications Consent
https://www.airwallex.com/us/terms/airwallex-electronic-communication-consent

Direct Debit Authorization Agreement
https://www.airwallex.com/us/terms/direct-debit-authorization-agreement

Spend Management Terms
https://www.airwallex.com/us/terms/spend-management-terms

United States - Evolve Acknowledgement and Agreement (see below)

⇞ unless specifically agreed otherwise between Parties

  • Note that Spend Management features are not available with this Platform

** Only if offered within the Platform

United States - Evolve Acknowledgement and Agreement.

If you are in the US Service Region, then, in connection with the provision of the Airwallex Services to you, you may enter into one or more agreements with Evolve Bank & Trust (the “Evolve Agreements”). Such Evolve Agreements are separate and apart from any and all terms, conditions, and policies of any third party, excluding Evolve Bank & Trust, engaged to provide services to you in connection with the Airwallex Services (the “Third Party Agreements”).

By entering into such Evolve Agreements, you acknowledge and agree:

  1. The definition of Airwallex Agreements herein does not include any Evolve Agreement;
  2. The definition of Third Party Agreements herein does not include any Evolve Agreement;
  3. Evolve Bank & Trust is not a party to these Connected Account Terms;
  4. Evolve Bank & Trust is not a party to any Airwallex Agreement;
  5. Evolve Bank & Trust is not a party to any Third-Party Agreement;
  6. Your relationship with Evolve Bank & Trust is governed by the Evolve Agreements; and
  7. Evolve Bank & Trust shall have no obligation or liability to you under any of the Airwallex Agreements or under any of the Third-Party Agreements.

3. Applicable fees

Table 3

If you are a Customer established in:Airwallex Standard Fee Schedule*
Any European Economic Area Member StateFee Schedule https://www.airwallex.com/eu/nl/terms#fee-schedule
United Kingdom
Israel, Switzerland, UAE
Fee Schedule https://www.airwallex.com/uk/terms/fee-schedule
United StatesFee Schedule https://www.airwallex.com/us/pricing