Fee Schedule


Last updated: 14 April 2022

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FX Conversion Services, Payment Services, Collection Services and Cards

DescriptionStandard Fee (GBP)
FX Conversions*
Customer Mark-Up / Margin (AUD, USD, HKD, CNY, JPY, EUR, GBP, CAD, CHF, NZD, SGD)0.50%
Customer Mark-Up / Margin (MYR, IDR, KRW, PHP, THB, VND, INR, NPR, PKR, BDT, TRY, LKR)1.00%
Customer Mark-Up / Margin (Other Currencies)1.00%
Collections
Global Account Creation Fee£0
Global Account Receiving Funds Fee£0
Payments
Payments in CNY0.10%
Local Payment Fee (incl. BPAY and FPS)£0
SWIFT (SHA) Payment Fee (incl. RTGS and FedWire)**£10 per payment
SWIFT (OUR) Payment Fee***£20 per payment
Other Fees & Charges
Account Opening Fee£0
Monthly Account Fee£0
Break CostsVaries. See PDS for example
API Integration Set Up FeeTo be advised.

Notes:

* The customer mark-up / margin will be included as the FX Exchange Rate that is used to convert one currency for another currency. If any currency is not listed, it will be treated as an “other currency”.

** SHA: Both the client (sender) and beneficiary will pay fees to the sending bank i.e. fees for the outgoing transfer. Beneficiary will receive the amount transferred less the intermediary banks' fees. *** OUR: The client pays for the wire transfer fees charged by intermediary banks.

Cards

DescriptionStandard Fee (AUD)
Cards*
Employee Cards€6.00 per active Employee Cardholder** per calendar month

* This fee is not applicable to the first five Employee Cardholders and will apply to Cardholders 6-50. Cardholders in excess of 50 will require negotiated pricing.

** An Employee Cardholder is active if they have been verified and has an Employee Card that has not been cancelled or has not expired during the relevant month.

Additional notes: The above fees (as applicable) will be deducted from your Wallet on a monthly basis. In the event that a Cardholder is not active for a full calendar month (e.g. becomes active or cancelled mid-month) the fees deducted will be prorated based on the total number of days in that calendar month for which the Cardholder was active e.g., if a customer has had one active Employee Cardholder for 12 days in July, they would be charged €6 X 12 / 31)

If you have any questions about the fees deducted from your Airwallex Wallet, please contact us and we can help clarify any questions. For more information on billing, please see our FAQs.

Online Payments Fee Schedule

The following pricing is quoted on a blended pricing basis for Cards and Local Payment Methods. The general fees specified, except for the Foreign Currency Settlement Fee, are applicable to both the acceptance of Cards and Local Payment Methods. All fees set out in this schedule are VAT exclusive, unless otherwise indicated. For interchange++ pricing, please reach out to our sales team.

Defined terms in this Fee Schedule have the meaning given to them in Airwallex’s Online Payment Terms, which can be found here: https://www.airwallex.com/eu/terms.

1. General Fees

DescriptionAirwallex FeeCharging Method
Gateway Fee (incl. fraud & 3DS)EUR 0.25per attempted or actual Transaction
Foreign Currency Settlement Fee*0.50%per settlement of a non-EUR Transaction in the same non-EUR currency
FX Conversion Fee*2.00%per conversion of a Transaction currency into the Settlement Currency
Refund Fee^EUR 0.25Per Refund request
Chargeback Fee^EUR 15per Chargeback request
* The Foreign Currency Settlement Fee is not applicable to Transactions made by Local Payment Methods. The Foreign Currency Settlement Fee and the FX Conversion Fee are separate fees. Depending on the specific foreign currencies involved in a Transaction, only one of these would be charged at once. ^ These fees exclude any additional fees or charges imposed by a Network. Such fees and charges will be passed onto you by Airwallex.

2. Payment Method Fees

DescriptionAirwallex FeeCharging Method
EEA Consumer Cards - Visa and Mastercard1.30%per Transaction
All Other Cards - Visa and Mastercard2.80%per Transaction

3. Local Payment Methods (Blended)

DescriptionAirwallex FeeCharging Method
WeChat Pay2.00%per Transaction
Other payment methods: Refer to: https://www.airwallex.com/uk/online-payments-capability

Some of these fees may appear as one combined fee on your invoice. For example, an International Card transaction may appear as one fee that combines the Payment Method Fee and Foreign Currency Settlement Fee in the same line item. If you have any questions about the fees on your invoice, please contact us and we can help clarify any questions.

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