Airwallex logo
Airwallex logo

Octopus

Octopus logo

Octopus is currently only available in beta testing program. Please reach out to your Airwallex account manager or [email protected] if you'd like to join the beta; Octopus rounds payments to the nearest 1 decimal place. E.g. if the item is priced at 10.13 HKD, it will be rounded to 10.10 HKD. Similarly for 10.16 HKD, it will be rounded to 10.20 HKD

Reach Hong Kong shoppers with Octopus

Octopus is a widely used payment method in Hong Kong with the Octopus card across NFC terminals and the Octopus app which enables shoppers to make online payments. By accepting Octopus, you gain access to shoppers in Hong Kong with more than 98% of the population in Hong Kong using Octopus. Octopus will be available for both online and offline payments.

Payment method properties

FeaturesOctopus
Payment typeE-Wallet
Available for businesses registered inHK, SG
Activation time for onboarding2 - 7 days
Shopper regions (typically used by payers from)HK
Processing currenciesHKD
Settlement currenciesHKD, or in your default settlement currency if your account does not support the above settlement currencies.
Settlement scheduleT+1 business day
Minimum transaction amount0.5 HKD
Maximum transaction amount30,000 HKD, subject to internet banking limit
Session timeout10 minutes
Recurring Payment
Full & Partial Refunds✅ within 180 days , customers will be notified of their refund on the Octopus App the next day
Disputes (chargebacks)
Placing a hold (delayed/manual capture)
Descriptor (what the payer will see in their transaction history)Your registered business name
Payments for Platforms support

Choose the integration method that best suits your needs

Airwallex has built a range of client-side integration methods that allow you to manage your UI, minimize your implementation effort, and allow you to get to market quickly.

Online payments via your own website/appOnline payments via ecommerce pluginsPayment links & Invoice Integrations
✅ Hosted Payment Page
✅ Drop-in Element
✅ Mobile SDK
✅ Native API
⛔ Subscription APIs
✅ Shopify
⛔ WooCommerce
⛔ Shopline
⛔ ShopLazza
⛔ Magento
✅ Payment Links
⛔ Xero Invoice
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