Log inGet started
Airwallex logo
Core API
Transactional FX
Back to home
OverviewHow Airwallex Payouts work
Payout network
Use cases
Create a payout
Payout statuses
Generate a confirmation letterSimulate payout status transition
Validate a payoutManage payouts
Payouts to countries/regions with capital controls
Create a payout to an Airwallex account
Embedded Payout component
Test and go live

Payout statuses

This page describes the status transitions for payouts.

payout statuses 2023

Statuses for payout approvals:

payout approval subprocess statuses 2023

StatusDescriptionWebhook Event TypeNext steps
NEWYou have successfully created the payout to be processed by Airwallex. If the transaction is scheduled for a future date, it will remain in this status until that date.payment.newNo action needed.
IN_APPROVAL*The payout is submitted for approval.payment.in_approvalApprovers can review the payout in the web app.
RECALLED*The payout is recalled by a user in the web app.payment.recalledUsers can edit and resubmit the payout in the web app.
REJECTED*The payout is rejected by an approver in the web app.payment.rejectedUsers can edit and resubmit the payout in the web app.
BLOCKED*Payout is blocked as next approver cannot be foundpayment.blockedAccount owner or Admin users can edit the Transfers approval workflow and resubmit the payout in the web app.
PENDING_FUNDS*Payout is waiting for funds to be available.payment.pending_fundsNo action needed.
IN_REVIEWThe payout is on hold and being reviewed by Airwallex. We may request for additional information from you via email. Once the review is completed, the payout will automatically transition to READY_FOR_DISPATCH. If the payout cannot be processed after the review, its status will transition to SUSPENDED.payment.in_reviewNo action needed unless Airwallex requests for additional information.
READY_FOR_DISPATCHThe payout is ready for dispatch and will typically remain in this status if it is past the cut-off time of our downstream partner.payment.ready_for_dispatchNo action needed.
DISPATCHEDThe payout has been dispatched from Airwallex and will remain in this status if successful. Note that payouts may subsequently fail our banking partners’ processing or be rejected by the recipient bank, at which point its status will transition to FAILED.payment.dispatchedNo action needed.
FAILEDThe payout has failed our banking partner's processing or was rejected by the recipient bank. Failed payouts will be automatically cancelled after a certain time depending on the region you are in. Please reach out to your Account Manager to find out more.payment.failedBefore a failed payout is automatically cancelled, you can either Retry APIor Cancel API it. See Handle failed payouts to determine the next step based on your failure reason.
RETRIEDThe failed payout has been retried with updated details. The RETRIED status is the end state for the original payout, and a new payout is successfully created with the same request_id. See Retry a payout.payment.retriedTrack the new payout created. Corresponding fees may apply (see Fees in retries).
CANCELLATION_REQUESTEDPayout cancellation has been requested before DISPATCHED, and will transition to CANCELLED when the currency conversion (if any) is settled.payment.cancellation_requestedNo action needed.
CANCELLEDThe payout has been successfully cancelled. The payout amount (less any applicable fees) will be returned to the Wallet. See Cancel a payout for further details.payment.cancelledCorresponding fees may apply (see Fees in cancellations).
SUSPENDEDThe payout has been suspended after being reviewed by Airwallex. It will be cancelled by us usually within a week, at which point its status will transition to CANCELLED.payment.suspendedExpect the payout to be automatically cancelled by Airwallex.

* These statuses are only applicable to the payouts that are created and submitted for approval.

You can subscribe to Payouts webhook events to receive the payout information in JSON payloads in case of any status transitions.