Wine merchant enjoys 30% increase in global business

Discover how Two More Glasses, Hong Kong-headquartered fine wine and spirits e-retailer, partnered with Airwallex to also cut time on payment management in half.

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Hong Kong-based Two More Glasses has rapidly emerged as a leading fine wine and spirits e-retailer and importer across Asia Pacific.



Company Size

10-20 employees


Hong Kong


Global Accounts
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Founded in 2017 by wine enthusiasts Timothy Chow and Anthony Yau, Hong Kong-based Two More Glasses has rapidly emerged as a leading fine wine and spirits e-retailer and importer across Asia Pacific.

With its mission to make quality, authentic wines more accessible to all, the company offers over 2,000 labels from family-owned vineyards all over the world. The company guarantees cost-efficient rapid delivery even for smaller order volumes that competitors shy away from, shipped tax-free to its customers globally. Through its deep partnerships with niche suppliers, Two More Glasses provides rare and well-curated varieties that more prominent retail players struggle to source. 

Two More Glasses has brick-and-mortar stores in Kwun Tong and Sheung Wan, in Hong Kong, and operates its eCommerce arm on the popular platform Woo (formerly WooCommerce) – which is available as an extension for Airwallex customers – and has expanded to Macau and Taiwan, with plans to grow further.

The company’s customer commitment and service excellence across its global operations guarantee cost-efficient rapid delivery even for smaller order volumes that competitors shy away from.

Glass half full: quenching the desire to grow global transaction volumes

As Two More Glasses experienced explosive demand growth from overseas buyers, managing cross-border transactions became a severe bottleneck that threatened to throttle further expansion plans. However, they are encountering below limiting factors:

  • High wire transfer fees and unclear transaction status hindered the customer experience, especially internationally

  • Payment approval delays caused inventory management confusion and cash flow unpredictability 

  • Foreign exchange (FX) volatility eroded margins on global wine procurement activities 

Timothy Chow

Managing Director, Two More Glasses

“We had big dreams to be the premier online wine retailer across Asia Pacific, but our global ambitions were hitting a hard transaction ceiling. We desperately needed payment infrastructure to scale up, not hold us back.”

He continues: “Our homemade solution of traditional banks and payment providers was like duct-taping a bunch of leaky hoses together. As order intake grew, we kept springing major money leaks in the form of costs, delays and confusion until it was a huge problem.”

The perfect pairing: How Airwallex natively integrates with Woo 

After a lengthy search, Two More Glasses chose Airwallex’s cloud-based financial infrastructure to natively integrate to the e-retailer’s central nervous system – the Woo platform. Why Airwallex? Tim, who along with Anthony used to work in finance, says that it was not only the rates and pricing that appealed – it was Airwallex’s technical solution and excellent support service.

“Unlike other off-the-shelf payment service providers, Airwallex’s technical solutions are developed in-house, which is more comprehensive, as the developers can investigate and fix any problems directly, and quickly," Anthony says.

The impact on global business growth and finance efficiency has been dramatic. On the revenue side, Airwallex powers frictionless customer payments from 180+ countries through 160+ methods like Visa, Mastercard, PayPal and an advanced local network. 

Anthony says that by using Airwallex, their global revenue has increased by 30% “because it is easier, faster and cheaper for overseas customers to pay us”. For example, now shoppers can pay Two More Glasses locally instead of using more costly SWIFT payments, which was previously the only option.

By leveraging Airwallex, FX volatility has been neutralised through low-cost currency exchange and transfers across many major currencies – reducing FX erosion of product margins by up to 5%, and reducing transfer fees by 25%. It amounts to $30,000 USD a year.

Happy hour: payments infrastructure for global scale

Centralising and automating reconciliation through the Airwallex platform has also recaptured numerous hours per week of precious finance team bandwidth previously wasted on manual payments admin. The Airwallex web app acts as a central hub for transaction reconciliation and cash flow planning and forecasting, while syncing back to the WooCommerce platform. Tim calculates that payment management time has been reduced by 50%, despite the increase in orders.  

Timothy Chow

Managing Director, Two More Glasses

“I can safely say that revolutionising our global payment infrastructure with Airwallex has fundamentally transformed and accelerated our global commerce ambitions. Plugging into Airwallex payments infrastructure was like upgrading from country roads to a global superhighway overnight.”

Anthony further reveals that Two More Glasses is looking to expand to new countries such as Singapore and Vietnam. Airwallex will help them pay and collect funds easily and save FX cost, Anthony states. He concludes: “We can now confidently scale volumes with reliability and speed as we bring amazing wines from all over the world to our growing customer base wherever they live.”

See how our customers are finding Airwallex

Airwallex Testimony

"Airwallex has been a game changer for all our banking needs. As a fast-growing startup, we need a scalable yet cost-efficient batch payment solution to pay our employees and vendors both inside and outside Hong Kong. Airwallex helps us save money on every bank transfer with their near-zero transaction fee and market-beating FX rates. We also use Airwallex’s multi-currency Visa cards for business travel expenses and SaaS subscriptions to avoid hidden bank fees that would otherwise have been difficult to spot. Would highly recommend other startups to get started with Airwallex!"

Henson Tsai

Founder, SleekFlow

Airwallex Testimony

"Importing the best wine and sake overseas always involve extra costs on transaction fee & FX fee. With Airwallex, we saved 100% of our overseas remittance cost and we could provide the best price for our customers."

Tomy Wu

Co-Founder, MyiCellar

Airwallex Testimony

"Airwallex is an innovative fintech platform with a first-class customer support team. They transformed the previously painful process of creating corporate cards and managing business accounts into something simple, convenient, and cost-effective. The onboarding was quick and smooth, the security features exceeded our expectations, and most importantly, it is really easy to use. Airwallex saves a lot of my team's time and the simplicity is genius."

Gavin Black

Interim CEO & Chief Financial Officer, PURE Group

Airwallex Testimony

"I’m so thankful that Airwallex exists! In Hong Kong, it's so hard to find financial service providers that are friendly to small businesses. Airwallex allows me to exchange currencies at really great rates, and the interface is very modern and easy to use compared to my bank. We save so much money with Airwallex! In just a few months, we've already saved more than HK$78,000 in unnecessary fees!"

Jennifer Chong

CEO, Linjer

Airwallex Testimony

"Airwallex provides us with flexibility and cost savings on our international fund flows. We are using Airwallex to pay international suppliers and are saving up to 90% on transaction fees and FX verses traditional banks - thanks to their competitive exchange rate and low transaction costs."

Kelvin Kan

Founder, Homemakase

Airwallex Testimony

"Airwallex has been great for our team - it makes payments and transfers so much easier, and has saved us significant amounts of time compared to what we were doing before with HSBC. Airwallex's platform is easy to use and very intuitive. Airwallex virtual card has solved most of our painpoints with sharing corporate card numbers and credit card limits. The best part is being able to save money on all our monthly bank transfers, and we've already saved thousands of dollars by using Airwallex. Airwallex's support has also been highly responsive to troubleshoot any issues in a timely manner."

Sarah Chang

Co-founder & COO, Forkast.News

Airwallex Testimony

"Airwallex offers both physical and virtual corporate cards tailored to the needs of different staff. Their virtual corporate card can even be set up in just 1 minute. Its features make expense management and approval processes notably easier for us."

Justin Chu

General Manager, K Dollar Program

Airwallex Testimony

"With Airwallex, we were able to start accepting local payments quickly. Because the user experience is intuitive and the checkout process faster, we’ve actually had a 50% increase in shoppers using local payment methods."


Business Development Director, Slowood

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