K Dollar leverages Airwallex to manage expenses & transact with 10,000+ merchants

How Airwallex’s all-in-one financial platform solves the top three pain points of Hong Kong’s premium loyalty rewards program.

Open an account for free
Hero Banner Image

<24 hours

needed for transactions to arrive, which normally takes 3 days

1 minute

required to create virtual corporate cards

<48 hours

needed to successfully open an Airwallex Global Account

The "K Dollar Program" is a points rewards program that originated from K11 Art Mall and K11 MUSEA, and has grown into a cross-industry membership loyalty platform under the New World Group.


Retail and eCommerce


Hong Kong

Airwallex Products Used

Expense Management
Open an account for free

Jointly created by K11 and New World Development, K Dollar is a points rewards program that has amassed nearly 1 million members in Hong Kong.

Under the K Dollar program, registered members can easily earn and spend K Dollar rewards at over 10,000 participating merchants across Hong Kong and mainland China that range from retail, F&B, hotels, wellness, insurance, and more.

Having to manage such a large-scale rewards program, with thousands of participating merchants collecting and distributing K Dollar rewards daily, the company requires a one-stop solution to make payments to their merchants on time.

Challenge 1: High volumes of K Dollar transactions complicate bookkeeping process

Reaching a staggering 1 million members in Hong Kong, combined with an expanding list of participating merchants, K Dollar has to keep track of an immense amount of transactions on its system and deal with substantial settlement tasks behind the scenes on a daily basis.

Previously, K Dollar relied on a more traditional bookkeeping approach, which made the task of recording all the K Dollar transactions performed by merchants rather challenging.

Solutions & Results: Airwallex’s Global Account seamlessly facilitates K Dollar transactions

Using Airwallex’s multi-currency Global Account, K Dollar is able to track all transactions more quickly and settle payments for their partner merchants within the same day, as opposed to up to 3 days via traditional transfer methods.

Justin Chu

General Manager of K Dollar Program

"Airwallex offers both physical and virtual corporate cards tailored to the needs of different staff. Their virtual corporate card can even be set up in just 1 minute. Its features make expense management and approval processes notably easier for us."

Challenge 2: Difficult for enterprises to get corporate cards

K Dollar often spends on digital marketing services such as Meta ads, SaaS subscriptions, and virtual customer service tools like WhatsApp Business. To pay for these subscription-based services, the company has the need to create corporate cards for the marketing team. However, applying for corporate cards is often difficult in Hong Kong and has a long wait time.

Solutions & Results: Create Airwallex Borderless Cards in 1 minute

With Airwallex, K Dollar can now create Borderless Cards online for their employees in just 1 minute – skipping the long queues and tedious paperwork of going through with traditional banks.

The company can set the spend limit for each employee to ensure they always stay within the budget. With all employee spendings organised under the same account, K Dollar can easily monitor and manage employee spendings.

Even better, K Dollar saves 3-5% in FX fees by making payments with the Borderless Card, since numerous SaaS and online ad payments are charged in USD.

Challenge 3: Finding the right partner for business growth

As a new-generation rewards platform in Hong Kong, K Dollar focuses on remaining agile in response to the ever-changing business landscape and constantly develops new solutions to drive innovation.

To keep up with its constant innovations, K Dollar has to find a trustworthy payment partner that understands its needs and can provide comprehensive support.

Solutions & Results: Airwallex accelerates business growth for K Dollar with all-in-one platform

Airwallex offers an innovative financial platform for enterprises like K Dollar, enabling the company to streamline its payment and bookkeeping processes while offering excellent customer service.

Recognising the synergy between both companies, Airwallex actively expands its partnership with K Dollar by offering its SME customers K Dollar rewards. Through working more closely with Airwallex, K Dollar is able to reach a greater audience and further expand its membership base.

Justin Chu

General Manager of K Dollar Program

"At K Dollar, we are committed to delivering seamless member experiences. This goes hand in hand with Airwallex’s professional and rapid after-sales service."

Open a global multi-currency account for free in Hong Kong

See how our customers are finding Airwallex

Airwallex Testimony

"Airwallex has been a game changer for all our banking needs. As a fast-growing startup, we need a scalable yet cost-efficient batch payment solution to pay our employees and vendors both inside and outside Hong Kong. Airwallex helps us save money on every bank transfer with their near-zero transaction fee and market-beating FX rates. We also use Airwallex’s multi-currency Visa cards for business travel expenses and SaaS subscriptions to avoid hidden bank fees that would otherwise have been difficult to spot. Would highly recommend other startups to get started with Airwallex!"

Henson Tsai

Founder, SleekFlow

Airwallex Testimony

"Importing the best wine and sake overseas always involve extra costs on transaction fee & FX fee. With Airwallex, we saved 100% of our overseas remittance cost and we could provide the best price for our customers."

Tomy Wu

Co-Founder of MyiCellar

Airwallex Testimony

"Airwallex is an innovative fintech platform with a first-class customer support team. They transformed the previously painful process of creating corporate cards and managing business accounts into something simple, convenient, and cost-effective. The onboarding was quick and smooth, the security features exceeded our expectations, and most importantly, it is really easy to use. Airwallex saves a lot of my team's time and the simplicity is genius."

Gavin Black

Interim CEO & Chief Financial Officer, PURE Group

Airwallex Testimony

"I’m so thankful that Airwallex exists! In Hong Kong, it's so hard to find financial service providers that are friendly to small businesses. Airwallex allows me to exchange currencies at really great rates, and the interface is very modern and easy to use compared to my bank. We save so much money with Airwallex! In just a few months, we've already saved more than HK$78,000 in unnecessary fees!"

Jennifer Chong

CEO, Linjer

Airwallex Testimony

"Airwallex provides us with flexibility and cost savings on our international fund flows. We are using Airwallex to pay international suppliers and are saving up to 90% on transaction fees and FX verses traditional banks - thanks to their competitive exchange rate and low transaction costs."

Kelvin Kan

Founder, Homemakase

Airwallex Testimony

"Airwallex's global payment solutions help us to save costs on international transaction fees & FX, fostering our mission to increase access to healthy period care that's better for our bodies and the planet."

Becks Bradley

Marketing and Development Director, LUÜNA naturals

Airwallex Testimony

"Airwallex has been great for our team - it makes payments and transfers so much easier, and has saved us significant amounts of time compared to what we were doing before with HSBC. Airwallex's platform is easy to use and very intuitive. Airwallex virtual card has solved most of our painpoints with sharing corporate card numbers and credit card limits. The best part is being able to save money on all our monthly bank transfers, and we've already saved thousands of dollars by using Airwallex. Airwallex's support has also been highly responsive to troubleshoot any issues in a timely manner."

Sarah Chang

Co-founder & COO, Forkast.News

Airwallex Testimony

"Airwallex offers both physical and virtual corporate cards tailored to the needs of different staff. Their virtual corporate card can even be set up in just 1 minute. Its features make expense management and approval processes notably easier for us."

Justin Chu

General Manager, K Dollar Program

Watch 3-minute demo

Enter your details below to watch the demo:

Get started in minutes

Get started for free
Business Account
Global Accounts

© Airwallex 2024. All rights reserved. Sitemap

In Hong Kong, any reference to wallet is not, and should not be interpreted to be, a stored value facility. Please see our T&Cs for full details.

Cookies on the Airwallex website

We use cookies to give you a better experience on our website. If you continue without changing your settings, we’ll assume that you are happy to receive cookies. However, if you would like to, you can change your cookie any time here

Find out more