
From FX to end-to-end global treasury How YourSurprise centralised global operations with Airwallex
Discover how YourSurprise evolved from simple currency conversion to a unified financial hub – consolidating spend, accelerating transfers, and saving €50,000 annually.
15+
currencies handled for collections and supplier payments
€50,000
estimated annual FX savings from like‑for‑like settlement and optimised conversions
Instant vs 1 day
Airwallex settlements to the local bank are immediate versus a one‑day delay with a competing provider

YourSurprise is a leading personalised gifting eCommerce company operating across multiple European markets. Over nine years, the business expanded from approximately €20 million to €75 million in revenue while scaling its online storefronts and cross‑border operations. The finance team manages collections and supplier payments in 15+ currencies and prioritises like‑for‑like settlement to protect margins and reduce conversion costs.
Industry
Retail
Company size
150–200 employees
Location
Netherlands
As YourSurprise scaled internationally, its financial operations needed to keep pace with rapid growth. The team collected customer funds in local currencies and paid suppliers, shippers, and tax authorities in those same currencies, but their domestic bank was expensive and couldn't support all their needs.
YourSurprise initially partnered with Airwallex to solve this specific multi-currency account and FX challenge. They soon discovered the value of an end-to-end platform, expanding their use to centralise global treasury, accelerate transfers, and consolidate all company card spend.
The challenge
YourSurprise wanted to collect and hold funds in local currencies such as NOK, GBP, CHF, and others, then pay out to suppliers and authorities in the same currencies.
Their domestic bank did not support all required currencies and opening additional foreign currency accounts was costly. This created a fragmented financial workflow, unnecessary FX conversions, and delays.
The company also needed to manage a high share of USD payments to APAC suppliers and sought tools to lock in rates for exposure management while keeping processes simple for the finance team. In parallel, employee and operational spending had been spread across providers like Rabobank and American Express, which created duplication, reconciliation overhead, and limited control.
The solution
YourSurprise adopted the Airwallex platform to create a central, unified hub for their global finance. They first used Global Accounts to open and manage 15 currency balances for collections and payouts, enabling efficient like‑for‑like settlement.
The team then consolidated all company spend using Airwallex Corporate Cards. This simplified control and saved significant time across issuance, policy enforcement, and reconciliation.
Finally, by using FX & Transfers within the same platform, the team converts only when needed and at competitive rates. In practice, they estimate around 0.5% savings on approximately €10 million converted annually, equating to roughly €50,000 per year. Transfers from Airwallex to their local bank also post immediately, removing delays common with other providers.

Bram Buijs
CFO
“Airwallex is easy for my team to use. We also consolidated our spend onto Airwallex Corporate Cards, which saves us significant time and money. We've gone from using multiple card providers to just one platform to manage our global treasury and payments.”
The result
Operationally, YourSurprise's finance team now works from a single, unified platform. Consolidating employee and operational spend on Airwallex Corporate Cards simplified issuance, strengthened control, and reduced reconciliation complexity. Cashflow also moves faster, with instant transfers from Airwallex to their local bank removing a typical one‑day delay seen with other providers.
Alongside these platform efficiencies, the company saves an estimated €50,000 annually by combining like‑for‑like settlement with cost‑efficient conversions on roughly €10 million of annual FX volume. They also avoid the high fees associated with maintaining multiple foreign currency accounts at their local bank. The platform now sits at the centre of YourSurprise’s multi‑currency operations, working seamlessly alongside their acquiring partners and ERP.
See how Airwallex can help you reduce cross‑border costs
See how Airwallex can help you reduce cross‑border costs, speed up settlements, and centralise multi‑currency operations – without adding complexity.

Bram Buijs
CFO
“Airwallex is faster. A lot faster. When we make a bank transfer from Airwallex to our local bank account, it is immediately in our bank account. Our previous solution had a delay of one day.”
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