How Ginger leads a successful digital transformation with Airwallex
Discover how Ginger uses Airwallex to better suit their needs for running an eCommerce-focused brand.
saved in overseas payments transaction fees
time saved in expense management hours
needed to successfully open an Airwallex global account
Founded in 2008, Ginger is a fashion brand that promotes Hong Kong designs through collaborating with different local creators.
10 - 20 位員工
Founded in 2008, Ginger is a fashion brand that promotes Hong Kong designs through collaborating with different local creators. When the pandemic hit, their founder Ken Ma took their brick-and-mortar business online to adapt to the changes in the retail industry.
To accomplish the update in their business model, Ginger switched over from traditional banks to Airwallex to better suit their needs for running an eCommerce-focused brand. The whole process of opening their Airwallex business account took less than 48 hours, making it a truly seamless transition.
Today, Ginger no longer relies on the services of traditional banks as Airwallex offers a one-stop platform for all their needs.
Challenge 1: Expensive foreign exchange rates and transaction fees when making overseas payments via traditional banks
As a homegrown brand that champions local talents, Ken works closely with many Hong Kong designers to create Ginger’s designs. In the last few months, a number of these designers have relocated overseas, which presents a royalty payment challenge for Ken as he needs to transfer money internationally to pay them.
In the past, Ken faced expensive foreign exchange rates and transaction fees when making overseas payments via traditional banks. He also found that there is a lack of transparency with many of these online banking platforms and that they are inconvenient and difficult to use.
Solution & Results: Airwallex helps minimise 99% of transaction fees for overseas payments
Using Airwallex transfers function, Ken can directly pay his overseas designers without having to go through the SWIFT network, saving up to 99% in international transaction fees.
Founder of Ginger
“Since using Airwallex, we basically don’t have to use traditional banks anymore. From receiving and sending payments to expense management, Airwallex is our one-stop solution for accounting and finance."
Challenge 2: Ginger relied on a heavily manual process of expense management
Before using Airwallex, Ginger relied on a heavily manual process of expense management. For every single business expense they made – from placing printing orders on E-Print to sending off overseas deliveries at the post office and paying for social media ads – employees used their personal credit cards or asked Ken to pay for the spending. To get reimbursed for their business purchases, the team had to first download their card statements from the bank, and then export them to a spreadsheet at the end of each month for accounting purposes. Ken had to go through the submitted spreadsheet and pay each employee back – a time-consuming and inefficient process.
Solution & Results: Airwallex helps cut down 90% of time spent on expense management
By using Airwallex for handling and reporting their expenses, the Ginger team is able to free up valuable time from dealing with tedious expense claims to focus on growing the business. After creating an Airwallex business account for Ginger, Ken is able to immediately create Visa cards for his employees online and use the expense management functions.
Founder of Ginger
“We applied for Airwallex Borderless cards right away and they helped us minimise 90% of time spent previously on tracking expenses and reimbursing employees.”
Airwallex 改變了我們對銀行業務的需求。作為一家正蓬勃發展的初創企業，我們需要一個有擴展性、同時具成本效益的批量支付解決方案來支付我們香港境內外的員工和供應商。Airwallex 以接近零的交易費用和領先市場的外匯匯率，幫助我們在每筆銀行轉賬中節省金錢。我們亦有使用 Airwallex 的多幣Visa卡，支付出差費用及 SaaS 訂閱開支，以避免極難發現的隱藏銀行費用。我們強烈推薦初創開始使用 Airwallex。
PURE Group 臨時首席執行官及首席財務官
在香港很難找到支持中小企的金融服務供應商，我十分感恩能遇上Airwellex。相比傳統銀行，Airwellex 讓我以市場領先的匯率兌換貨幣。Airwellex的網上介面亦非常現代化及清晰易用。 感謝Airwallex 替我們節省了很多不必要的銀行及海外轉賬開支。在短短幾個月，我們已透過Airwellex節省了超過$78,000港幣的費用！
Airwallex 為我們提供靈活、更能節省成本的國際資金流動方案。我們目前正利用 Airwallex 向國際供應商付款，與傳統銀行相比，Airwallex能節省高達90%的交易費用和外匯差額 —— 全歸功於他們具競爭力的匯率和低交易成本。
LUÜNA naturals 銷售及市場總監
Airwallex 對我們的團隊來說非常有幫助。相比起我們之前透過匯豐銀行進行交易時，Airwallex 的網上平台簡單易用，非常直接，令支付和轉帳變得更容易，為我們節省大量時間。最重要的是，我們可以透過用 Airwallex 轉帳節省成本。在短時間內，我們已經節省了數千美元。除此之外，Airwallex的支援團隊亦十分有效率，面對任何問題都能及時提供解決辦法。
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