View transactions
Learn how to find a transaction to facilitate investigation and provide support.
Find transactions
The Transactions list provides a centralised view of your transactions, across all supported product types for all your connected accounts.
You can quickly locate specific transactions or gain a broad overview with powerful search and filter options:
- Search: You can search for a specific transaction using unique identifiers such as request ID, short reference ID, or product specific ID (e.g.transfer ID, deposit ID, conversion ID, lifecycle ID for issuing transactions). Additionally, you can search for a list of transactions associated with a particular account or card using their respective parameters (e.g. account name, or last 4 digits of card number).
- Filter: You can narrow your view by filtering for specific products and transaction statuses. Further refine your search by selecting the transaction date range.
The Console provides access to transactions for the product types listed below.
| Type | Definition |
|---|---|
| Cards (Issuing transactions) | Transactions made on Airwallex issued multi-currency cards. |
| Connected Account Charges | Fees or charges deducted from a connected account. |
| Connected Account Transfers | Funds sent from the platform account to a connected account, or between two connected accounts. |
| Conversions | FX transactions that convert from one currency into another. |
| Deposits | Transfers made into the Airwallex account via Global Accounts, Airwallex Pay, or Aggregate Funds for adding funds or collecting funds from third parties. |
| Direct Debits | Transactions that third parties made to pull funds out of the Airwallex account. |
| Transfers (Payouts) | Payouts made via Airwallex’s payout network, which currently supports local and SWIFT payouts over 200 countries/regions and over 90 currencies. |
| Payments | Payments accepted from customers around the world. |
Note: only platforms using Airwallex Payments product with model 1.2 setup (where connected accounts own the transactions) will see payment transactions of their connected accounts here. For platforms with model 2 setup (where platform owns the transactions), payment transactions will be displayed under ‘Payments’ > ‘Payment Activity’ in the WebApp.
View transaction details
By clicking on the row of a transaction in the Transactions list, you can view the details of this specific transaction.
The Console presents the most relevant data fields for each product, aiding in validation, investigation, and reconciliation of the transactions. See API docs of each respective product for details.
Cards (Issuing Transactions) API
For issuing transactions, all related issuing transaction events are grouped under a single transaction lifecycle, providing a clear picture of the entire transaction flow.
The header displays the latest updated status of the transaction lifecycle, matching the table view, along with its corresponding amount.
The Timeline tab offers a chronological view of all events within a transaction's lifecycle.
The Overview tab provides essential details at a glance, including total authorization amount, card details, client reference derived from card metadata your organization may have passed through, billing amounts in the relevant categories within each lifecycle.
Details of Connected Account Charges are displayed, including transaction ID, request ID, status, amount, source Airwallex account ID, reason, creation date etc.
Connected Account Transfers API
Details of Connected Account Transfers are displayed, including transaction ID, request ID, status, amount, destination Airwallex account ID, reason, creation date etc.
Details of Conversions are displayed, including conversion id, request id, status, sell amount, buy amount, exchange rate, creation date etc.
Details of Deposits are displayed, including deposit id, request id, status, amount, reference, creation date etc.
Details of Direct Debits are displayed, including transaction id, status, amount, debtor name, global account id, mandate etc.
Details of Transfers are displayed, including transaction id, request id, status, amount payer pays, amount beneficiary receives, transfer fee, transfer method, reference, recipient details etc.
Details of Payments are displayed, including a timeline view of related events, payment created time, amount, status, payment method, fund split, settlement details etc.