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Fraud Management

Airwallex's own Fraud engine enables you to stop fraud before it occurs and it is fully integrated with the Airwallex Payment Acceptance platform. It leverages our own models in combination with external data sources to discern rouge transactions from legitimate ones. As a Merchant, you are able to customize your risk appetite, decide when 3D Secure should be leveraged, or a transaction should be rejected. Would you prefer to manually review some transactions, we also provide you this possibility.

3D Secure and 3D Secure 2.0

Airwallex aims to support you to fight fraud. However it is not only our help the one you need if a customer is legitimate or not. Our gateway provides you with a fully functional 3D Secure integration that will help you to leverage the Issuer knowledge to defeat fraudsters.

We all know that 3D Secure has its challenges (poor user experience specially on mobile, redirection to the issuer and loss of Merchant’s transaction context, lack of understanding of the transaction by the issuer, etc.), that is because we automatically will leverage 3D Secure 2.1 (or 2.2 depending on the issuer) to provide you an optimized mobile experience, issuer authentication without redirection and an improved sharing of the transaction details with the issuer. These changes will increase customer’s trust in the authentication and improve your conversion rates..

3D Secure and 3D Secure 2.0 are part of the Airwallex fraud engine and will automatically trigger based on the conditions you define.

Note

3D Secure 2.0 enables you to display the authentication the way you wish, however you cannot alter the content provided by the Issuer. Leverage the most visually appealing for you and keep in mind how your consumer will feel more familiar, this decision will heavily influence your conversion results. Below you have some suggestions that can work for you:

3DS pop up

checkout 3DS - popup

3DS embedded

checkout 3DS - embedded

3D drawer

checkout 3DS - drawer