Handling steps

Standard handling

Step	Suggested handling	Funds flow
Platform receives settlement report from pay-in PSP and extracts what amount each seller should be paid	Create new PSP settlement intent API and Split a PSP settlement intent API	PSP settles funds to AWX. Platform shares split data to AWX before funds settle
Data incorrectly shared by the Platform	Cancel a deposit split API	A new deposit split should be created immediately after cancellation to ensure all funds in the holding account are allocated to a seller
Seller meets Platform's criteria for release (e.g. when the shopper has received goods, or at the end of a billing cycle)	Release a deposit split API	Funds move from holding account to connected account wallet
Seller wants funds paid to an external bank account	Create a Payout API	Funds move from connected account wallet to external bank account

PSP_agnostic API sequence diagram

Scenario	Suggested handling	Funds flow
Seller has £500 of sales and no refunds	Create a Credit split of £500	On release, £500 moves from holding account to seller's wallet
Seller has £700 of sales and £200 of refunds	Create a Credit split of £500. For reconciliation purposes, another option could be to create a Credit split of £700 and a Debit split of £200.	On release, £500 moves from holding account to seller's wallet
Seller has £100 of sales and £300 of refunds	Create a Debit split of £200. For reconciliation purposes, another option could be to create a Credit split of £100 and a Debit split of £300.	On release, £200 moves from seller's wallet to holding account