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OverviewUnderstanding Payments for PlatformsChoose your Payments for Platforms solution
Airwallex gateway
PSP agnostic
PSP-agnostic solution overviewFunds and data flowsHandling steps
Hold & convert funds

Handling steps

Standard handling

StepSuggested handlingFunds flow
Platform receives settlement report from pay-in PSP and extracts what amount each seller should be paidCreate new PSP settlement intent API and Split a PSP settlement intent APIPSP settles funds to AWX. Platform shares split data to AWX before funds settle
Data incorrectly shared by the PlatformCancel a deposit split APIA new deposit split should be created immediately after cancellation to ensure all funds in the holding account are allocated to a seller
Seller meets Platform's criteria for release (e.g. when the shopper has received goods, or at the end of a billing cycle)Release a deposit split APIFunds move from holding account to connected account wallet
Seller wants funds paid to an external bank accountCreate a Payout APIFunds move from connected account wallet to external bank account

PSP_agnostic API sequence diagram

Handling of refunds & disputes

ScenarioSuggested handlingFunds flow
Seller has £500 of sales and no refundsCreate a Credit split of £500On release, £500 moves from holding account to seller's wallet
Seller has £700 of sales and £200 of refundsCreate a Credit split of £500. For reconciliation purposes, another option could be to create a Credit split of £700 and a Debit split of £200.On release, £500 moves from holding account to seller's wallet
Seller has £100 of sales and £300 of refundsCreate a Debit split of £200. For reconciliation purposes, another option could be to create a Credit split of £100 and a Debit split of £300.On release, £200 moves from seller's wallet to holding account